Administrative Services Business Manager at Federal Reserve Bank (FRB) in Chicago, Illinois

Posted in General Business 27 days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Job Summary

Leads business line support functions on behalf of the Administrative Services. This role provides support for a medium to large portfolio of business operations and processes. Leads staff, operations, processes, strategies and initiatives in order to achieve operational excellence in strategy, analytics, reporting, communication, financial plans and financial operations. Collaborates with the business line leadership and Bank, tenant, and System stakeholders to align and meet business needs. The level of work is considered advanced and staff work under minimal supervision. This position has direct reports.

Principal Duties and Responsibilities


  • Develop and maintain strong collaborative working relationships throughout the Bank and System by providing advanced solutions, advice, and consultation to meet strategic and financial objectives

  • Set direction of strategy, communications, and attainment of goals and objectives in order to improve functions and business line effectiveness

  • Provide consultation and integration strategies regarding business processes for high priority initiatives / program efforts

  • Design and manage strategic and financial planning process for business lines by assessing business opportunities, changes, and challenges


  • Lead medium to long-term plans, projects, and budgets to ensure strong cost management and stewardship and effective operations

  • Leads business support functions to provide strong analytics, reporting, communication and financial management in support of operational excellence.

  • Perform, prepare, and present financial, process, and business analysis and presentations for stakeholders

  • Assist with effective risk management and compliance review for functions and business lines

  • Support system workgroups by providing analytical support and ad hoc studies, reports, and surveys'

    T alent Management

  • Evaluate staff performance, determine development opportunities, and make hiring and termination decisions

  • Manage professional employees and/or supervise large, complex support, production or operation team(s). Has accountability for the performance and results of a team within own discipline or function. Provide input and adapt departmental plans and priorities to address resource and operational challenges.