VP, Loan Records Management at Banc of California in Los Angeles, California

Posted in General Business 29 days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Banc of California, Inc.
(NYSE: BANC) is a bank holding company with approximately $9 billion in assets
and one wholly-owned banking subsidiary, Banc of California, N.A. (the “Bank”).
With our 700+ dedicated professionals, we provide customized and innovative banking
and lending solutions to businesses, entrepreneurs and individuals throughout
California. We proudly partner with community organizations that provide
financial literacy, job training, small business support, and affordable
housing to help improve the communities where we live and work. With a
commitment to service and building enduring relationships, we provide a higher
standard of banking.



Responsible for the orderly maintenance, timely disposition,
control and storage of all paper and electronic loan files and documents
maintained by the Loan Operations Group, scanning
of all required documents maintained in those files, indexing all scanned
documents, archiving files, retrieving files as necessary from offsite storage
and coordinating with Loan Operations and other lending business units in
obtaining and providing loan and credit files requested by auditors. Responsible to maintain the
integrity of all information related to the files for privacy, reporting and audit purposes. Manage the tracking of all
collateral from post-closing to release.  Regulate the collateral through
monitoring of OMV titles, life insurance policies, cash deposits, stock/bonds, and UCC filings.  Interact
with internal and/or external clients,
staff, management and audit personnel, as needed, handling all related inquiries.  Must
have knowledge of overall bank loan procedures and a thorough knowledge of all related
computer systems. Performs all duties in accordance with the company’s
policies, standards, and procedures, all U.S. state and federal laws and


  1. Maintain the Loan Operations file room and the Bank's paper and
    electronic loan and collateral files (Doc file, collateral file, working file
    file) in a neat and orderly fashion. 

  2. Evaluate and make recommendations for
    scanning/imaging opportunities to support the Bank’s paperless
    environment.  Maintain a tracking system
    for all electronic and paper loan files, ensuring such files are in
    good condition and organized.

  3. Manage and control all collateral through monitoring and scheduled
    certification of OMV titles, life insurance policies, cash deposits,
    stocks/bonds and UCC filings.  Oversee
    the continuation of all collateral and the release of collateral at payoff
    within required states and legal guidelines.  

  4. Provide individual files as needed for documentation, boarding, maintenance,
    payoff, quality control and audit purposes.

  5. Prepare and oversee the transfer of physical files and reports to
    and from offsite storage.  File and store
    documents in such a way that they are accessible and safeguarded against
    environmental damage.

  6. Oversee the scanning
    process, to include:

    1. Coordination
      of receipt and tracking of loan files and documents from various business units.

    2. Preparation of
      documents for scanning.

    3. Scanning and
      indexing documents.

  7. Quality control process that includes image
    quality, accuracy of image and accuracy of indexing

  8. Respond to requests to correct, replace and/or
    delete scanned documents

  9. Follow-up with related departments for missing
    files or documents. Provide reporting to management on items to be escalated to
    departments with issues.

  10. Ensure the timely completion of all requests.

  11. Resolve issues and discrepancies independently
    and respond to a variety of inquiries or problems in a timely manner.

  12. Assist internal and external auditors, as required.

  13. Manage staff to
    ensure that the assigned tasks are completed accurately and in a timely manner
    while striving for error-free quality processes.  Provide coaching, developing, mentoring and

  14. Assist with the tracking of insurance including hazard, liability, and flood, as well as
    the force placement of insurance, as needed.

  15. Perform personnel actions including performance appraisals,
    disciplinary actions, and interviewing candidates for employment: supervise the
    daily activities of the team including, but not limited to, effective
    delegation of assignments, developing work schedules and desk top procedures,
    providing necessary training.

  16. Adhere to Bank policies and procedures and
    comply with all State and Federal
    Banking Regulatory requirements, including but not limited to Sarbanes-Oxley
    Act, Bank Secrecy Act, Anti-Money Laundering, Customers Right to Privacy Act,
    Regulation D, Regulation DD/Truth in Savings, USA Patriot Act, GIP, Elder Care, Sexual Harassment and
    Information Security & Privacy requirements as they pertain to this  position.  This position will elevate suspicious activity to management. Complete
    compliance and other technical training workshops
    as assigned.

  17. Treats people with respect; keeps commitments; inspires the trust
    of others; works ethnically and with integrity, upholds organizational values;
    accepts responsibility for own actions.

  18. Follows policies and procedures; completes tasks correctly and on
    time; supports the company’s goals and values.

  19. Demonstrates knowledge of and adherence to EEO policy; shows
    respect and sensitivity for cultural differences; educates others on the value
    of diversity; promotes working environment free of harassment of any type;
    builds a diverse workforce and supports affirmative action.

  20. Performs the position safely, without endangering the health or
    safety to themselves or others and will be expected to report potentially
    unsafe conditions. The employee shall comply with occupational safety and
    health standards and all rules, regulations and orders issued pursuant to the
    OSHA Act of 1970, which are applicable to one’s own actions and conduct.

  21. Performs other duties and projects as assigned.


Banc of California is an equal opportunity
employer committed to creating a diverse workforce. All qualified applicants
will receive consideration for employment without regard to age (40 and over),
ancestry, color, religious creed (including religious dress and grooming
practices), denial of Family and Medical Care Leave, disability (mental and
physical) including HIV and AIDS, marital status, medical condition (cancer and
genetic characteristics), genetic information, military and veteran status,
national origin (including language use restrictions), race, sex (which
includes pregnancy, childbirth, breastfeeding and medical conditions related to
pregnancy, childbirth or breastfeeding), gender, gender identity, gender
expression, and sexual orientation.


  • Demonstrates knowledge of, adherence to,
    monitoring and responsibility for compliance with state and federal regulations
    and laws as they pertain to this position including but not limited to the
    following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit
    Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA),
    Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act
    (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act,
    Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to
    Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act

  • Ability to communicate effectively and
    proactively and interact with credit, servicing and sales partners.

  • Ability to mentor a team responsible for
    processing and loan documentation to ensure an effective, high-quality,
    customer-centric loan production process.

  • Intermediate skills in computer terminal and
    personal computer operation; Microsoft Office applications including but not
    limited to: Word, Excel, PowerPoint and Outlook.

  • Intermediate math skills; calculate interest
    and percentages; balance accounts; add, subtract, multiply and divide in all
    units of measure, using whole numbers, common fractions and decimals; locate
    routine mathematical errors; compute rate, ratio and percent, including the
    drafting and interpretation of bar graphs.

  • Effective organizational and time management

  • Exceptional oral, written and interpersonal
    communication skills.

  • Ability to make decisions that have moderate
    impact on the immediate work unit and cross functional departments.

  • Ability to make informal and formal
    presentations, inside and outside the organization; speaking before assigned
    team or other groups as needed

  • Ability to organize and prioritize work
    schedules on a short-term and long-term basis.

  • Ability to provide consultation and expert
    advice to management.

  • Ability to make informal and formal
    presentations, inside and outside the organization; speaking before assigned
    team or other groups as needed.

  • Ability to deal with complex difficult
    problems involving multiple facets and variables in non-standardized

  • Ability to
    work with little to no supervision while performing duties.



  • Bachelor’s degree (BA) or equivalent of 10
    years’ related experience and/or training preferred; or the equivalent
    combination of education and experience. 
    Work related experience should consist of a lending background.  Educational experience, through in-house
    training sessions, formal school or financial industry related curriculum,
    should be business or financial industry related.

  • Advanced experience, knowledge and training in
    all lending activities and terminology.

  • Advanced knowledge of commercial,
    construction, real estate and consumer loan processing.

  • Advanced knowledge of related state and
    federal lending and compliance regulations, and other company lending policies.

  • Experience in the Banking industry preferred.

  • Current Driver’s License and a vehicle with
    appropriate insurance coverage if required to drive in the course of performing
    assigned duties and responsibilities