Partner Program Manager at ARM in San Jose, California

Posted in Other 27 days ago.

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Job Description:

Arm designs the technology that lies at the heart of advanced digital products, from wireless and consumer entertainment solutions, to networking, storage and enterprise solutions, and to imaging, automotive and security devices. Arm's comprehensive processor product offering includes CPUs, graphics processors (GPUs) and video processors (VPUs), enabling software, cell libraries, embedded memories, high-speed connectivity products, peripherals and development tools. A world leader in processor design, Arm's success is based on licensing agreements with many of the biggest names in consumer electronics and semiconductor manufacturing.

This is an excellent opportunity for you to be part of the Arm Austin Design Center. Our main focus is designing high performance processor IP, Fabric IP and System IP, we are looking for a Customer Program Manager who can handle the relationship between engineering teams at Arm and Arm's Customers to ensure the full benefits of Arm IP are realized in some of the world's most successful and groundbreaking products.
About the role
Have you always seen yourself as the glue logic between customer and vendor? Do you enjoy the challenge and empowerment of delivering time sensitive solutions to your customers? Do you enjoy working in an inclusive culture?

This role is targeted at a motivated individual who will be based in Arm's Design Center. You will be expected to work collaboratively with the Engineering teams, Engineering Management, Project Managers and Product Managers across all of Arm to ensure close relationships at our most advanced Customers. This close relationship will in turn drive successful and optimal integration of Arm IP into Customer products.

You will need a broad base of experience in IP and SoC development, software "aware", managing and direct interaction with customers, and should have experience in delivering complex technologies to customers.

Your responsibilities will include driving and maintaining the relationship between Arm and Customer engineering teams, understanding of Arm IP development lifecycles and schedules, understanding Customer development requirements, risks and challenges, and handling partners.

This role requires you to travel for work across Arm sites and with Arm Customers.

Job Requirements
What skills, experience, and qualifications do you need?
  • Bachelor's degree in Engineering, Computer Science or equivalent
  • Minimum 5 years of experience in any of these roles/or similar: Applications Engineering, Technical Account Management, Project/ Program Management, Manager of Engineers
  • You should have extraordinary experience with emphasis in a Customer Facing role and working with many different Engineering Teams (internally and externally, locally and globally)
  • Experience in dealing directly with customer engineering development teams
  • Strong communication and presentation skill with strong attention to detail
  • Process oriented and organized
  • Ambitious and able to accept new challenges and motivate others
  • Experience with entire product development cycle from concept through final delivery for complex, leading edge, high performance SoCs, with examples/experience in these areas: Tape outs, silicon bring up, pre and post silicon activities, and critical issue management
  • Ability to influence and to build trust and rapport with others

Desirable Skills and Experience
  • Your familiarity with Arm products and the ecosystem in which ARM operates
  • Familiarity with development lifecycles for silicon and IP development
  • Enthusiastic and pragmatic problem solving
  • Flair for lateral thinking and dynamic problem solving
  • Excellent interpersonal skills - verbal and written
  • Expectation Management
  • Able to work effectively with people locally and globally
  • Professional and hardworking approach to work

Desired Behaviors for this role:

At Arm, we are guided by our core beliefs that reflect our rare culture and guide our decisions, defining how we work together to defy ordinary and craft extraordinary:

We Not I
  • Take daily responsibility to make the Global Arm community thrive
  • No individual is responsible for the right answer. Brilliance is collective
  • Information is crucial, share it
  • Realize that we win when we collaborate - and that everyone misses out when we don't

Passion For Progress
  • Our differences are our strength. Widen and mix up your network of connections
  • Difficult things can take unexpected directions. Stick with it
  • Make feedback positive and expansive, not negative and narrow
  • The essence of progress is that it can't stop. Grow with it and own your own progress

Be Your Brilliant Self
Be quirky not egocentric
Recognize the power in saying 'I don't know'
Make trust our default position
Hold strong opinions lightly


Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. Arm's benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.
  • Annual Bonus Plan
  • Discretionary Cash Awards
  • 401(k), 100% matching on first 6% eligible earnings
  • Medical, Dental & Vision, 100% coverage for employee only, shared cost for dependents
  • Basic Life and Accidental Death and Dismemberment Insurance (AD&D)
  • Short Term (STD) and Long Term (LTD) Disability Insurance
  • Vacation, 20 days per year with option to buy 5 more.
  • Holidays, 13 days per year
  • Sabbatical, 20 paid days every four-years of service
  • Sick Leave, 7 days per year
  • Volunteering, four hours per month (TeamARM)
  • Office location dependent: café on site, fitness facilities, team and social events
  • Additional benefits include: Flexible Spending Accounts for health and dependent care, EAP, Health Advocate, Business Travel Accident Program & Commuter programs.

    ARM, Inc. (USA) participates in E-Verify. For more information, please refer to

About Arm
Arm® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world's most famous business and consumer brands, we are driving Arm innovation into all areas compute is happening inside the chip, the network and the cloud.

With offices around the world, Arm is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to Arm's success in the global marketplace.