Learning Manager, Technology & Analytics at Federal Reserve Bank (FRB) in Minneapolis, Minnesota

Posted in General Business 23 days ago.

This job brought to you by eQuest

Type: Full-Time





Job Description:


Do you enjoy leading people, managing projects and partnering with customers to meet their business needs through technology? If so, the Federal Reserve has an exciting opportunity in the Minneapolis-based Learning Management Support Office (LMSO). The LMSO is a highly visible business area that supports all twelve Federal Reserve Banks and the Board of Governors. This position will lead a team that provides high quality service and support to the people who manage, coordinate and administer learning programs.

Key responsibilities include:


  • Leading, managing and developing a team of business analysts.


  • Consulting with customers on their business needs and providing options for using learning management technology to meet those needs.


  • Coaching staff on proactive consulting with customers to help them fully leverage available system functionality.


  • Leading complex projects involving multiple stakeholders across departments, vendors, districts, business lines, and technology functions.


  • Developing deep expertise in the department's portfolio of applications.


  • Working collaboratively with department leadership to optimize resources, prioritize work assignments, manage risk, meet customer business needs and develop staff.


  • Crafting communications and communication plans that achieve the intended objectives for each audience.


  • Keeping current with the evolution of the Learning industry and leading projects that stay ahead of customer needs.


  • Using analytics capabilities to create reports that meet customer needs.