Operating Clerk III at Federal Reserve Bank (FRB) in Kansas City, Missouri

Posted in General Business 26 days ago.

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Type: Full-Time





Job Description:


Job Summary:

Provides administrative and project support to the SRM Division. Works within a team and performs a variety of routine to moderately complex clerical tasks. A typical day requires the individual to utilize effective communication, interpersonal, teamwork, and customer service skills in order to meet deadlines and complete daily responsibilities.

Key Activities:



  • Performs a variety of routine to moderately complex clerical tasks including, but not limited to, examination report editing and proofreading, report mailing, records processing, document imaging, and posting/updating information to the Division's intranet site.



  • Understands and applies procedures, methods, and controls associated with assigned jobs; easily recognizes deviation from accepted practice and takes appropriate action to remedy the situation or provides guidance to co-workers to remedy the situation.



  • Completes assignments/projects in a prescribed timeframe.



  • Assists customers with a variety of routine to moderately complex questions or problems.



  • Offers suggestions for operational and customer service improvements.



  • Works under direct supervision.



  • Performs other duties as assigned.