Technical Service Rep- Expert at PPG Industries in Troy, Michigan

Posted in General Business 24 days ago.

This job brought to you by eQuest

Type: Full-Time





Job Description:

PPG is currently hiring for a Technical Service Representative (Expert) to support PPG products being used at our Automotive OEM partner locations. You will e nsure our Automotive Coatings customer satisfaction by providing technical service in customer plants on a wide range of products and application techniques. You will provide sales support to maintain and expand business at existing accounts and effective start-up of new products. You will provide Paint Application Technical Service/ Support for multiple customer accounts, in addition to, working in customer locations working with customer personnel.

Key Responsibilities Include, but are not limited to:


  • Daily activities will include taking inventory, checking builds and color with PPG provided equipment.

  • Interfacing with the customer at various levels to ensure work is meeting customer requirements and expectations.

  • Undertakes pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers.

  • Coordinates, investigates, and recommends new business tools for users as requested.

  • Some computer work is required to complete reports and enter data.

Educational or Required Work Experience:


  • High School Diploma or GED, with some college chemistry, general science, or a related discipline desired.

  • 10+ years in a technical setting or paint application environment, with Waterborne basecoat, Solventborne clearcoat, Powder, and Electrocoat technology experience preferred.

  • Must have experience with color evaluation and color adjustments, Paint Material Adjustment.

  • Must be able to work around Industrial Chemicals, Solvents, Paints, Isocyanates.

  • Must be able to work in Industrial environments and be able to lift ~50 lbs as needed.

  • Must have a valid US driver's license with no restrictions.

  • Must be able to work non-standard hours to support customer schedules.


Functional / Technical Skills:

  • Previous experience with color and topcoat application is a plus.

  • Works independently and is able to trouble-shoot and make decisions.

  • Good written and oral communication skills.

  • Strong computer skills, analytical skills, and attention to detail are required.

  • Ability to work weekend overtime is required. This position will include working on the off shift to support this site, as needed.

PPG: We protect and beautify the world.

At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers' biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

Why join us:

With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.


  • Your personal strengths will empower you to succeed and make an impact from day one.

  • You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.

  • Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.

  • Your contributions will not only meet the challenges of our global customers, but help them propel their industries forward.

  • You will be welcomed into a culture where everyone's ideas and contributions are valued and encouraged.


Just like you, we are driven to make a difference in our world.

PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.

PPG offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG's affirmative action plan by emailing ppgaap@ppg.com .

To read more about Equal Employment Opportunity please see attached links:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
https://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf