Job Title: RDC/CSC Administrative Assistant Location: Kutztown, PA Status:Full Time
This position will entail the performance of diversified secretarial and clerical duties for the department while maintaining strict confidentiality.
With annual revenues of nearly $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology designed to help funeral directors succeed. The company’s relentless pursuit of quality, customer service and innovation has propelled Batesville to the forefront of the death care industry. While products and services have changed over time, Batesville’s mission of helping families honor the lives of those they love ®has remained the same for more than 100 years.
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
Individual worth and integrity
Excellence in execution
Spirit of continuous learning and improvement
Customer focus and partnership
Our Supply Chain team consists of manufacturing, logistics, engineering and operations. We have five manufacturing facilities, five regional distribution centers and 80 customer support centers across North America. With one of the largest private fleets in the United States, we drive over 3.5 million miles per year to meet the needs of our customers.
Essential Duties and Responsibilities include the following.
Receive incoming calls and distribute to appropriate department or associate
Maintain files, retrieving information as required
Prepare and track UPS mail for delivery
Maintain office equipment such as postage meter, fax machine and desktop printer
Act as the Facilities Management liaison
Compose and type correspondence, reports and presentations, with appropriate follow-up to ensure timeliness and accuracy
Order and maintain office supplies
Log customer support calls in resolve for processing
Forward customer invoices for coding, processing and payment
Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and transcribe minutes of meetings
Special project support as assigned
Other duties may be assigned
This position does not have any supervisory responsibilities.
Travel is not required.
High school diploma or general education degree (GED).
Ability to operate basic internet software and MS Office applications (Word, Excel and PowerPoint)
Strong verbal communications skills, especially over the phone
Demonstrated attention to detail
Strong customer service orientation
Ability and desire to work collaboratively in a team environment
1-2 years related administrative support experience
What We Offer
Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, short term disability, among others.
Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
Vacation, paid holidays, and floating holidays
Opportunities for development and advancement
At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.