Assistant Community Director at ConcordRENTS in Orlando, Florida

Posted in Real Estate 22 days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Founded in 1993, ConcordRENTS is a national leader in high quality, customer-focused property management of affordable multifamily rental housing.  Our continued success is based upon our exceptional team members.  Our team members’ commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement.  ConcordRENTS is proud to make continued investments in our valued team members by offering competitive pay through all levels as evidenced by no person starting at a rate under $15 per hour, and an industry leading 401-K match.

Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives.  This includes building rapport with future and current residents to ensure desired occupancy and retention levels.  Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals.

Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents’ customer service needs through clear, decisive and caring communication.  Have the ability to work independently with a sense of urgency and are solutions oriented.  This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands.   Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules.

Pay for this position is commensurate with experience of candidate.

  1. General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies.

  2. Thorough knowledge of property management, Yardi Voyager software and basic accounting principles.

  3. Education which is equivalent to two years of college or industry certification courses.

  4. Strong customer service and verbal and written communication skills are required.

  5. Minimum of two years’ experience in property management, with property leasing and resident services required.

  6. Concord Management experience is preferred.

  7. Demonstrated problem resolution work experience.

  8. Exceptional customer service work history.