Senior Recruiting Manager: Strategy, Networks and Product
The Senior Recruiting Manager role will report to the Recruiting Director and will play a pivotal role within a high-performing Talent team whose main objective is to recruit the best talent in the marketplace. This position will be responsible for full lifecycle recruiting including both executive and professional aligned to the core Cigna areas of Strategy, Networks and Product across the enterprise. Included within the Networks are Consumer Health Engagement (non-clinical), Provider Operations and Core Solutions.
As the frontline leader for recruiters, the Senior Recruiting Manager will drive development and implementation of strategies and talent acquisition best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. Provides thought-leadership to hiring with diversity & inclusion top-of-mind.
This position will lead a diverse team of recruiters, providing situational coaching; managing all aspects of performance management to ensure individual and team goals align with broader HR and Cigna strategies and objectives; and ensuring healthy balance of local differentiation and adherence to standard process and policy.
Collaborate closely with HR partners and hiring managers across the US to plan and execute appropriate recruitment strategies and action plans to secure top talent, reduce turnover and meet strategic workforce planning needs.
Consult with client managers to establish relationships and create mutually beneficial partnerships, gathering information from them and their HR partners to react appropriately to staff current openings and proactively plan for future talent needs, with a heavy focus on forecasting.
Develop and maintain network of contacts to understand geographic market and industry forces, translating qualitative and quantitative data into actionable candidate identification strategies that build slates of diverse potential candidates.
Constantly evaluate overall service delivery portfolio to ensure a robust sourcing strategy; a positive and ever-improving customer-centric candidate and stakeholder experience; an assessment and selection process aligned with the needs of the role, the business and our culture; and a transition to an onboarding program that enables the effective assimilation of new hires.
Provide advice and counsel to business about legal requirements, recruitment policies, and practices associated with hiring top talent.
Educate all leaders interviewing, the role of competencies in achieving success, and the use of competency–based questions in interviewing and assessing candidates. Gain agreement on attraction, screening, and selection processes and the approach for presenting positive, balanced, and accurate attributes of the position, the department, and the business to provide candidates with a rewarding interview and candidate experience.
Role model exceptional recruiting by directly managing a small REQ load in alignment with critical hires, leadership positions and when needed to balance capacity on team; responsible for the full recruiting lifecycle.
Partner with the Early Career Professional team to leverage our enterprise strategy and develop local and functional outreach to connect with early career talent globally.
Ensure consistency in how we market and position Cigna, working to evolve our online and visual standards for advertisement and communications in support of establishing the company as a premiere employer.
Knowledge, Skills & Abilities
Adeptness with ambiguity and decisive when confronted with complex and difficult issues, operating with a customer-centric mindset and using metrics to measure success.
Strong business acumen with a track record of developing relationships with internal business and HR partners to establish strategies, influence without authority and create shared engagement and responsibility for talent attraction, assessment, and acquisition.
Experience developing recruitment strategies, processes and related policies, with time spent developing these for aggressive growth businesses preferred.
Excellent project management and planning skills required, with prior experience leading post- merger change management projects or activities for talent acquisition preferred.
Proven skills and experience in full-cycle Talent Acquisition management especially for professional and executive, preferably across multiple functions and/or position types.
Seasoned recruiter, with prior executive recruitment experience is preferred in both full lifecycle and firm management.
Cross-cultural sensitivity and an ability to execute the talent strategy in a manner that demonstrates our commitment to inclusion & diversity and customer-centricity in the marketplace.
Exceptional verbal and written communication skills with related platform experience and the ability to present to a wide-range of audiences.
Strong relationship management skills with the confidence, energy and poise to work with all levels of internal and external stakeholders.
Proficiency in current recruiting and HR-related technologies with an understanding of emerging solutions that may be leveraged to reach desired outcomes.
Strong HR analytics capability with a demonstrated understanding of how People data translates to influencing business decisions. Experience manipulating large sets of data for reporting purposes using Excel, SPSS, SAAS etc. preferred.
Bachelor’s degree or equivalent experience required
Minimum of 10+ years of experience in a complex Talent/Recruiting function, experience in Executive Recruiting Professional hiring preferred
Must have prior management experience directly leading diverse teams
Track record of flawless execution with superb organizational and follow up skills; strong ability to prioritize multiple priorities in a fast paced, deadline-oriented, high-demand environment with tight deliverables
Ability to work successfully in an environment with high visibility and the ability to manage complex and sensitive situations independently
Experience working with high-level executives and teams
Sound judgment and discretion
Expert knowledge and track record working with excel to compile and analyze data required (pivot tables, v-lookups, etc)
Demonstrated proficiency with Microsoft Word, PowerPoint and database systems required
Knowledge of web-based candidate tracking system management and reporting preferred (Workday a strong plus)
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.