Posted in General Business 30+ days ago.
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The Engineering Lead role is a permanent position with the Cigna IT Operations organization. The Engineering Lead will support the Operations Technical Services Robotics Platform Support infrastructure. This role will support new application and services implementations with multiple organizations with Cigna and their external vendor strategies.
Day to Day Responsibilities
Build & Manage Shared IA environments for each IA product
Work with Application Architect to define infrastructure requirements for advanced proof of concepts
Collaborate with Delivery Leads regarding Product downtimes in lower & prod environments
Determine release schedules and identify impacts to all IA efforts with delivery teams
Partner with IA Delivery teams to ensure implementation plans are in place and support resources are aligned
Coordinate and support Code Migration with IA Delivery team and DevOps team
Day to Day monitoring of lower environments for Zero impact to delivery
Monitor Infrastructure Usage / Capacity / performance
Provide input regarding performance testing needs and creating metrics criteria
Provide Subject matter expert services for each product and infrastructure support
Experience in Pega Robotics OR BluePrism software
Minimum of 8 Years Experience, focused on software support.
Managerial courage, ie, ability to give the hard messages when needed.
Managing, and multi-tasking, across multiple business areas, applications, (ASGs, TSGs) and vendors.
Understanding process development tasks.
Ability to look at big picture without losing site of the details.
IT Background, especially in Production Support and release timelines