Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.
Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.
The Field Sales Training Manager will develop and implement training, which enhances competencies and productivity and contributes toward building a highly effective sales organization. This position will be field-based and will require up to a total of 75% travel commitment which includes both region and national travel.
In this role, you will support the Commercial Learning Department by providing initial and ongoing formal training to field sales and/or other commercial personnel as needed. You will also provide support to the in-house Commercial Learning Department on directed projects as needed. In addition, this position will provide field personnel with the opportunity to further develop their organizational, managerial, and leadership skills while modeling ‘best practices’ related to the core competencies required as part of product promotional activities.
Responsibilities will include, but are not limited to the following:
Conduct New Hire on-boarding process to ensure comprehension of available materials and ensure access to all eLearning platforms.
Actively pursues continued education and awareness of field, product, disease state(s)/indication(s) and surrounding marketplace changes
Facilitate/manage initial learning process for BMS’s new field personnel in preparation for Phase 1 training, implementing the home study agenda and all pre-phase training work, including Clinical Review Day.
Following Phase 1 training, support of new hires through field visits and additional pull through activities through to Phase 2 training.
Provide support in development and implementation of curriculum in support of new product and indication approvals and workshops, POA workshops, and in-house training projects as necessary for the Sales Training Department.
Provide ongoing field-based selling and technical support to field personnel to enhance their selling effectiveness and to evaluate training needs of individual field personnel in product knowledge, selling skills, sales tools usage, and accessing physicians.
Conduct field visits with field personnel as a venue for constructive feedback on product knowledge and selling skills as directed by field management.
Develop and deliver District and/or Regional training sessions on disease state and product knowledge and selling skills in support of the Commercial Learning Department and Regional Management.
Provide input to Field Management, Marketing, and the Commercial Learning Department on the product knowledge and selling skills component of the Hematology Oncology Consultant’s total job performance.
Interact closely with Sales Management, Marketing and the Commercial Learning Department to develop and implement quality educational programs which support the brand strategy and tactics.
Works with peers/team members to ensure maximum leverage of existing resources, tools, programs and content.
Channels questions, other needs or challenges - in advance - to the appropriate partners; ensuring expert delivery of assigned learning/development content.
Continuously assesses and evaluates impact and overall effectiveness of facilitation responsibilities. Does so by consistently reviewing participant evaluations, as well as soliciting additional feedback from other cross functional partners or stakeholders.
Assess and provide feedback on effectiveness of training initiatives.
BS degree, 4 years bio-tech/pharmaceutical experience in a sales or related capacity required
Strong clinical background
Strong product/customer knowledge
Strong performance in the field
Exceptional oral presentation skills and written communication skills
Exceptional organizational and planning skills
Extensive travel required for training initiatives and meeting
Completion of the Leadership Development Program
Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.