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Client Support Specialist, Employee Health & Benefits at Marsh & McLennan Companies in Greensboro, North Carolina

Posted in Other 30+ days ago.

Job Description:

Marsh & McLennan Agency - Greensboro, NC

Client Support Specialist, Employee Health & Benefits

Make a Career. Make a Difference.

At Marsh & McLennan Agency (MMA), we approach insurance in a different way...and that means a more interesting, exciting, relevant career for you. When you work with MMA, you'll find real opportunities to make people and businesses safer, more secure, and more successful. That's why working with MMA is a career that matters.

  • Proficient in the completion of all client communication materials.
  • Assemble Client deliverables, i.e., financials, annual calendar, compliance, etc.
  • Gather all necessary documentation to send out a request for proposal (i.e. census, risk forms, invoices, plan documents, etc.)
  • Manage workflow processes and projects within various teams efficiently and error free in order to meet client and renewal deadlines
  • Assist with renewal process and renewal meetings as needed.
  • Complete and accurate data entry into Agency Management Systems.
  • Develop, manage and maintain strong and trusting relationships with multiple clients as well as preferred partners/carriers.

  • Advanced knowledge of Microsoft products (Excel, Word, PowerPoint, Outlook).
  • Exceptional time management and organization skills.
  • Resolution and solution-oriented.
  • Must be a self starter and demonstrate resourcefulness.
  • Clear and effective oral and written communication and relationship building skills.
  • Ability to work effectively in a fast paced, client-focused, team environment.

  • Bachelor's Degree or equivalent career experience preferred
  • Current valid Life and Health licensure required (or ability to obtain within 90 days)
  • 3-5 years' administrative experience in insurance, client or financial services
  • Benefits, underwriting, consulting or a combination of both experiences is preferred
  • Strong relationship management experience.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare benefits, tuition assistance, 401K, employee assistance program, career mobility, volunteer opportunities, and other programs. For more information about our company, please visit us at:

Marsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner.

Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.