Reporting to the Manager, Portfolio and Project Delivery, this role will support the Portfolio and Project Management Office (PPMO) team objectives, will lead strategic growth and organizational transformation initiatives related to Centers for Medicare & Medicaid Services (CMS), demonstrating expertise as a project manager, influencer and/or as a CMS subject matter expert. This role will support operational and project initiatives as assigned, leading work efforts and generating performance metrics and reporting. This position will work with corporate function and business unit teams to analyze, redefine and monitor workflows and systems ensuring maximum effectiveness to gain efficiencies and realize anticipated project benefits in support of our goals.
Responsible for the coordination and completion of projects involving the planning, design, and implementation of administrative and other functional business processes following company project and financial management methodologies.
Responsible for development and management of project and program budgets.
Responsible for project communication process including determination of reporting requirements and establishment of communication methods and cadence.
Responsible for managing the project within timelines and budget, identifying and managing risks that may adversely impact implementation, and balancing workload to optimize the effectiveness of the project or program.
Responsible for coordinating efforts that prepare the organization for changes resulting from the project and establishing a collaborative, communicative change management environment.
Build and maintain working relationships with team members, vendors, and other departments.
Evaluate business processes within the company and across Business Units to identify opportunities for improvement. Interview key stakeholders to review and modify existing business processes. Coordinate process improvement initiatives.
Provides staff with technical advice and facilitate problem resolution.
Participate on SWAT teams for necessary issue resolution.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
EDUCATION OR EQUIVALENT EXPERIENCE:
Bachelor's degree required; master's highly preferred. Combinations of relevant education, certifications, and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. Project management certification (PMI, SAFe) or progress toward certification and/or experience leading projects, managing teams, or serving as a subject matter expert in Health Insurance / Payer organizations is highly preferred and encouraged.
Ten years demonstrated experience that provides the necessary knowledge, skills and abilities. Minimum of seven (7) years related experience, including four (4) years of project management experience and/or (4) years as an individual contributor or leader directly supporting Health Insurance / Payer organizations (CMS contracting, care delivery model, care management services, plan types and operational nuances, compliance requirements, Five-Star quality rating system, and reporting).
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
Strong communication skills are required to understand, interpret, and communicate ideas.
Strong written and verbal communication skills.
Strong knowledge and use of software packages (MS Office and O365, MS Project, enterprise PPM and ERP solutions).
Strong strategic and tactical planning and organizing, analytical, and problem-solving skills.
Demonstrated success employing program and project management methodologies and project financial management processes to develop and implement multiple complex project plans.
Demonstrated success influencing key stakeholders using negotiation skills, building coalitions of professional and non-professional staff, and "managing up" through all levels of management.
Demonstrated success using independent judgment and initiative to anticipate needs of executive and department, accomplishing tasks without direction.
Demonstrated success effectively exchanging information, in verbal or written form, by sharing ideas, reporting facts, employing active listening techniques and responding to questions.
Ability to build and lead and create efficient processes and capabilities.
Ability to work with and empower others on a collaborative basis to ensure success of unit team.
Ability to liaison between IT and functional business areas.
Ability to understand the business strategy, objectives, culture and work processes.
Ability to understand implications of changes to existing and new services as a result of strategies.
Ability to see the big picture while focusing on specific items that may be obstacles to progress.
Work is performed in an office setting with no unusual hazards.
The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.
We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.