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Commercial loan servicing specialist at Cognizant in Chicago, Illinois

Posted in Information Technology 30+ days ago.

Type: Full-Time

Job Description:

Commercial loan servicing specialist 


Science / Engineering Graduate


Requirement Gathering:

• Participate in requirement gathering JAD sessions and support documentation where applicable (business, functional, UI, usability, data, compliance, data migration, NFR, 3rd party tools & products).
• Raise queries and get query resolution on areas which are unclear, ambiguous and which need more information to the Technology Lead.

Resource/ Efforts Estimation and Monitoring:

• Understand how the estimation (effort, size etc) is done at task level in the area of work concerned, measure and report the actual effort against the estimated effort and ensure task progress reporting in C20 or any other applicable tool.

Design & Analysis:

• Create the HL Design and detailed design document with the support of architects for the assigned scope.
• Review all deliverables created by the Developer.
• Study non functional requirements and design for NFR as required.
• Understand the interdependencies of the various components in work packages being developed.
• Create detailed design and assign to developer.
• provide input to the Project Manager / Technical Lead to create the project plan from a technical perspective.
• support development of proof of concept as designed by Designer / Solution Architect.
• initiate development environment setup.
• Provide demo to customer for early feedback.
• create quality check points for all deliverables.

Job Description:
1)     These are resources with deep experience on process assessment and solution identification in wholesale loan Ops (specifically Syndicated and Bilateral loans)
2)     Consulting bend of mind with excellent communication; should be able to create and present findings to senior client stakeholders
3)     Experience in  front to back evaluation of processes, especially wholesale lending processes
4)     Business level understanding (not technical) of platforms like Loan IQ / ACBS is significant advantage e.g. experience of creating business user test scripts
5)     Understanding of key regulatory drivers in the industry e.g. LIBOR is an advantage

Defect Management:

• Participate in defect triage meetings.
• conduct RCA for defects identified.
• Rework on the code based on review comments from code review / defects raised in unit testing, peer testing, SIT, UAT testing or any other relevant testing phases.
• Assist in transition of knowledge and to support organization with any defects raised post production as required.

Process Improvements and Adherence:

• Participate in innovation sessions.
• implement process improvements to reduce manual intervention (eg automation).
• support on process audit activities.
• Generate ideas to provide valueadd and share the same with the Technical Lead.
• Adhere to process and tools (usage of cognizant 20, awareness of Quality Management System, IDE etc).

Knowledge Management:

• Contribute towards updating knowledge assets, user manual, online help document, installation manual / scripts.
• Conduct knowledge transfer sessions for new joiners in the project team.
• conduct training through academy (if approved).
• Guide and mentor team junior members from a technical perspective to ensure quality delivery of the components.
• contribute / search / reuse all types of assets from repository.

People Management:

• Engage with team.
• resolve / conflict management within team.
• conduct internal trainings for developers within team.

Technical Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 .Net Programming-VB .Net PL2 Desired
2 .Net Framework PL2 Required
3 ANSI SQL PL2 Desired
4 .Net Programming-C# .Net PL2 Required
5 ADO.NET PL2 Desired
6 ASP.NET PL2 Required

* Proficiency Legends

Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.