AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
The AT&T NGEN Team assists the United States Navy in their goal of providing reliable and secure information services to their shore-based networks. AT&T has an opening for IT Service Delivery Rep, Mid to support the NGEN Team, in providing IT Services.
Skills, Experience and Education:
Fundamental understanding of the OSI Model is required
Experience must include operational support, and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment
Knowledge of network protocols such as OSPF, BGP, and EIGRP
Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), and WAN Accelerators and associated technologies is highly desirable
Some Travel will be required
Strong customer service and communication is necessary to ensure customer satisfaction and network reliability
Problem-solving and troubleshooting skills in severs and Cisco devices are a Plus
Ability to lift up to 50lbs is required
Background Information Technology field or a related technology field is highly desirable
Cisco CCNA or Security+ required. ITIL foundation V3 certification is highly desirable
Required Clearance: Must be a US Citizen and possess Secret Clearance (#Secret)
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V