Responsible for leading product development within the Pharmacy Product team. Leads identification and documentation of business and technical product requirements, and serves as Product SME through execution and delivery. Leads identification and documentation efforts with Product Managers and impacted enterprise partners to express detailed product requirements through a variety of mediums. Works closely with Cigna Pharmacy product managers, as well as, Pharmacy Product counterparts at Express Scripts, along with multiple , functional areas, including Sales, Underwriting, Finance, Marketing and Communications within and outside of the Cigna/Express Scripts Pharmacy organizations.
Drives technical decisions on how the product is structured
Responsible for taking an idea of a future product or enhancement and breaking it apart into key development pieces with architect, Agile teams and other stakeholders (epic refinement and use case development)
Expected to become expert on how the product will work and systems impacted
Supports finalization of go-forward project scope and approach.
Leads pre-funding internal research, assessment, and documentation of impacted areas, respective needs and proposed design
Identifies impacts to other products across benefits: Pharmacy, Medical, Behavioral, and Express Scripts, buyer groups/client segments, customer-facing benefit documents, client-facing documents (e.g., contracts) and state Department of Insurance filings, based on details of product solution
Leads calls with key stakeholders; communicates product solution details back to stakeholders, as appropriate
Facilitates the process of expressing product requirements through narrated scenarios; workflow diagrams; draft wireframes and examples of client and/or customer communications.
Instrumental in the process of shaping the portfolio epic, program epics and features through active engagement with Value Stream and IT leads and correlated processes.
Supports the adherence to minimal viable product requirements; collaborates with business and IT partners/peers to manage scope and mitigate risk to business value.
Coordinates with Launch Readiness team as impacts are identified
Attends Agile PI planning, sprint demos and other meetings; provides feedback as necessary to ensure business need is met
Supports Q&A from Agile and operational teams about product intent
Trains development teams on product and product vision
Identifies and assesses future enhancements for the product
Partners with Product Manager for project/product launch kick-off sessions and ongoing meetings
Participates in prioritization of work for Agile teams to deliver on product vision within required timeframe
Technical Skill/Competency Requirements:
5+ years of experience in product development or product owner role
Demonstrated understanding of Agile methodology
Working knowledge of pharmacy benefit providers
Proficient in the use of Word, Outlook, PowerPoint, and Excel
High attention to detail and proven ability to translate complex concepts into understandable, defined components
Ability to navigate ambiguity and a rapidly changing environment
Demonstrated ability to communicate professionally and develop strong working relationships with individuals at all levels
Demonstrated ability to work independently an as part of a collaborative team in a fast paced, high volume environment
Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives
Demonstrated ability to organize thoughts and vision into presentation ready deliverables
Demonstrated decision making capability
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.