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Default Specialist I at PennyMac in Fort Worth, Texas

Posted in Other 30+ days ago.

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Job Description:

Overview
Responsible for providing general business and administrative support across all lines of business within Default Servicing. May provide a variety of support services and will demonstrate flexibility and reliability in working together with other team members to assure that business unit objectives and goals are met in a timely manner, as they are assigned by department management.

Job Description
  • Responsibilities may include photo copying, scanning and mailing of documents, researching and providing copies of documents for external vendors
  • Conduct loan level research and take appropriate action required to resolve issues as needed
  • Interact and coordinate activities with other departments to accomplish tasks and objectives as directed
  • Provide excellent customer service by following through on all questions or requests
  • Follow instructions and respond positively to management direction
  • Demonstrate accuracy and thoroughness in any task assigned
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values


Ideal Candidate will have the following:
  • Minimum 1 year of default servicing experience preferred
  • Strong time-management skills, including the ability to effectively prioritize work assignments
  • Detail oriented and self-motivated
  • Able to learn all aspects of default servicing business functions
  • Strong aptitude for assessing, understanding and quantifying risks
  • Able to adapt to change and work effectively with management
  • Able to work independently
  • Excellent verbal and written communication skills
  • Excellent computer skills, including proficiency in Microsoft Excel, Word and PowerPoint


Years of Experience: 0

Education: High School Diploma/GED