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Supervisor, Operations at XPO Logistics, Inc. in Canton, Michigan

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

Logistics done differently.

At XPO Logistics, exceptional customer service is at the heart of our success. As the Supervisor, Operations, you will work cross-functionally with various departments, including sales, carrier procurement and operations, carrier compliance, finance and accounts payable. You'll manage a team of Carrier Procurement Representatives and ensure that everyone is consistently delivering positive results. As a part of the XPO team, you'll have a starring role in helping us continue to provide game-changing solutions for our global customers.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:


  • Manage the daily operations of the team

  • Develop and expand carrier relationships with both existing and new carriers

  • Train, mentor and develop a team of Carrier Procurement Representatives

  • Book freight and maintain KPI metrics while ensuring your direct reports do the same


What you need to succeed at XPO:

At a minimum, you'll need:

  • 2 years of transportation-related experience

It'd be great if you also have:

  • Bachelor's degree or equivalent related work or military experience

  • 2 years of non-asset-based brokerage experience

  • Solid experience in management, including prioritizing work and performing well under pressure in a fast-paced environment

  • Strong conflict resolution skills

  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees


Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.