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Associate Director, Customer & Market Insights, Immunoscience & Fibrosis at (BMS) Bristol-Myers Squibb in Summit, New Jersey

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.


Join us and make a difference.  We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Bristol Myers Squibb is a global biopharmaceutical company committed to transforming patients’ lives through science.  At the core of that mission are the talented individuals who contribute their “unique” skillsets to help us drive innovation and deliver truly life-changing drugs for our patients. As we continue to pursue that mission, we’re looking for talented professionals like you to join our team. What unique gene will you bring?

This role is responsible for leading design and execution efforts, customizing research methodologies to deliver and embed strategic customer insights and drive improved decision-making for the Immunology & Fibrosis business (MS, UC, Crohns, NASH).

Key Responsibilities and Major Duties:

  • Provides leadership for Customer Insights efforts, developing and deploying innovative market research techniques that reflect best practices, in order to develop key strategic customer insights and drive superior decision-making

  • Accurately assesses business issues faced by Immunology and develops the appropriate market research design to address them, providing superior analysis and reasoned solutions

  • Ensures customer insights are effectively and efficiently communicated.  Identifies opportunities and risks, and through the facilitation of discussions with brand teams translates them into actionable recommendations

  • Proactively creates opportunities to embed insights and influence decision-making in brand teams

  • Demonstrates mastery of primary research designs and analysis, and independently develops customized non-standard research solutions to address complex, multi-faceted tactical and strategic business issues

  • Develops Market Research plans aligned to business need through collaboration with Immunology BI&A and brand teams, creating synergies and eliminating duplication

List of minimum requirements:

  • Bachelor of Science in relevant area; Advanced degree in General Business, Finance, Economics, Market Research, Operations Research, Statistics, or Engineering preferred

  • Experience – Responsibility and minimum number of years

  • 5-8+ years of relevant market research experience

  • Pharmaceutical industry experience strongly preferred

  • Consulting experience working with a national consulting firm preferred

  • Competencies – knowledge, skills, abilities and other

  • Experience in the key functional areas of market research, including design and analysis of primary market research, secondary data analysis and modeling, required

  • Experience with both strategic and operational research techniques and business issues

  • Experience delivering superior analysis and embedding insights to drive business decisions

  • Exceptional analytical and strategic thinking skills; concise and impactful written and verbal communication skills

  • Demonstrated ability to proactively partner with and influence others within and across functional teams

  • Ability to work in a face-paced environment, handle multiple projects simultaneously and deliver high quality business results within tight deadlines

  • Consistently strong demonstration of Core BMS Behaviors

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.