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Loss Prevention Agent - Full Time (2:00 to 10:30 PM & Rotating Weekends) at Gamestop, Inc. in Grapevine, Texas

Posted in Other 30+ days ago.

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Job Description:



The Asset Protection Agent's primary responsibility is to monitor and protect Distribution / Refurb property, assets, customers and employees through proper utilization of specified procedures and enforcement of security, safety rules and regulations. The Asset Protection Agent works under general supervision. Many non-routine activities will require a supervisor's advance approval.t works under general supervision. Many non-routine activities will require a supervisor's advance approval.


* Reduce DC / Refurb losses created by external and internal theft.

* Respond quickly, within GameStop expectations, to emergencies and possible confrontations of a volatile nature.

* Conduct security patrols in specified areas, identify deficiencies, vulnerabilities or safety violations, and develop and implement corrective actions.

* Prevent loss of or damage to merchandise/building or injury to associates by monitoring in-house security and surveillance systems; ensure that monitoring equipment, such as CCTV and alarm systems, is functioning appropriately.

* Control access to property, screening all incoming and outgoing traffic, ensuring that only appropriate personnel are able to gain access to and from the distribution center and/or Store Support Center.

* When instructed, participate in internal theft investigations in accordance with the organization's Loss Prevention Internal Theft Investigation and Confidentiality Guidelines.

* Report findings of investigations in writing to the Assistant DC LP Manager for appropriate disposition.

* Monitor inbound and outbound trailers at the security gate to ensure safety of normal operations.


* Information Monitoring - Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.

* Managing Conflict - Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

* Safety Intervention - Follows regulations and safety procedures and asks others to follow them to ensure safety of organization. Continually monitors and checks equipment to ensure optimal safety compliance. Reports and/or corrects unsafe working conditions until resolved.

* Stress Tolerance - Stays focused on work tasks and productively uses time and energy when under stress. Presents a positive disposition and maintains constructive interpersonal relationships even when under stress.


* Must be at least 18 years of age and present state required proof of age documents.

* Previous experience working in a loss prevention position preferred

* High School Diploma or GED preferred

* Ability to bend, stoop, reach with arms and hands, and climb on ladders

* Available to work for extended periods (up to 8 hours per day, 6 or 7 days a week)

* Must be able to walk and stand for 8 hours or more a day, especially during high-activity periods throughout the year


* Communicate effectively with others, with widely varied responsibilities, using written and spoken English

* Working knowledge of Microsoft Office (Outlook, Word, Excel)

* Working knowledge of basic math functions (add, subtract, multiply, divide)

* Possess the dexterity to utilize writing utensils (pen/pencil), calculators, small hand-held tools, manual razors and other mechanical/electrical equipment without assistance

* Ability to work under demanding time constraints and workflow

* Ability to understand and comply with all GameStop policies and procedures, including but not limited to, those related to attendance, safety, conflict of interest, confidentiality, honesty and ethical conduct.