You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care.
For this role you must reside in Arizona, California, Washington, Texas or Mississippi unless you are an RN with a compact state license and must be able to work nights, weekends and holidays 40 hours per week
The schedule is: Tuesday, Wednesday, Thursday 11:00 PM - 7:30 AM CST Friday, Saturday 1:00 AM - 9:30 AM CST
Training schedule will be Monday to Friday 3:00 PM CST to 11:30 PM CST for approximately 6 - 8 weeks depending on level of experience
If you are located in Arizona California, Washington or Mississippi or have a Compact state RN License, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities:
Field inbound calls in a queue from members and providers for purpose of assessment and triage
Focus on initial inpatient admission for psychiatric and chemical dependency patients
Make patient assessments and determining appropriate levels of care
Determine if additional clinical treatment sessions are needed
Manage inpatient mental health cases throughout the entire treatment plan
Coordinate benefits and transitions between various areas of care
Identify ways to add value to treatment plans and consulting with facility staff
You'll find the pace fast and the challenges ongoing. We'll expect you to achieve and document measurable results. You'll also need to think and act quickly while working with a diverse member population.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Independent, Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2+ years of experience in behavioral health
Licenses must be active and unrestricted in Mississippi, Washington, California, Texas or Arizona unless you are an RN with a compact state license.
2+ years post Masters or RN experience in a related mental health environment
Proficient Microsoft skills (Word, Excel, Outlook)
Must be able to work nights, weekends and holidays according to your schedule
Dedicated, distraction-free home work space with access to high speed internet
Must live in the state of Arizona, Washington, California or Mississippi or Texas unless you are an RN with at least 2 years of behavioral experience and have a compact state license.
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Discover a diversified health services and innovation company where data, technology, people and action combine to make great things happen every day - and where every day is another opportunity to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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