Posted in General Business 19 days ago.
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Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Do you want to be part of our mission to make decisions easier and lives better for our customers and employees? Manulife / John Hancock is on a journey to become a customer obsessed, digital leader. As the Head of Digital Experience, you will be part of the digital experience team for the Global Wealth and Asset Management (GWAM) organization. We are enabling capability for retail, retirement and institutional business lines in the US and Europe.
In alignment with the global digital transformation strategy, you will lead the regional content experience, new media, marketing automation, marketing intelligence, user experience/HCD and digital production capabilities. You will work closely with the other regional marketing team leaders to deliver world class experiences for our intermediary, and investor/participant audiences.
- Evolve the digital products and channels as well as maintain existing properties:
- Work closely with global digital experience leadership/peers and IS partners to optimize the tech platform and introduce relevant tech/sales enablement tools:
- Lead, mentor, and hire
- Coach and provide direction for team members
- Collaborate with digital peers globally and regionally:
If you are ready to unleash your potential its time to start your career with Manulife/John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of December 31, 2019, we had $1.2 trillion (US$0.9 trillion) in assets under management and administration, and in the previous 12 months we made $29.7 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.