Account Executive, MSP - Central at Cherwell in Minneapolis, Minnesota

Posted in Other 20 days ago.

Job Description:

Cherwell Software (@Cherwell) is a global leader in enterprise service management, empowering organizations through the use of intuitive technology for better, faster, and more affordable innovation. Our solutions and our people build lasting relationships. We are a growing company with offices in the US, Europe, and Australia.

We are looking for a MSP Account Executive (ITOM) to join our team in the Central.

Cherwell Software is looking for a proven Account Executive with at least five years of direct Service Provider IT Service Management (ITSM) sales experience to join their established sales organization. You'll work directly with some of the technology industry's most innovative and well-known organizations to help them get the most out of their infrastructure through hybrid cloud monitoring solutions. The ideal candidate will have significant experience hunting and selling to service providers that have a strong understanding of their business models; internal and external.

Who Will Love This Job
  • Someone who is action-oriented : You enjoy working hard! You are full of energy for the things you find challenging. You are not afraid of acting quickly and you are willing to jump on problems quickly.
  • A negotiator : You negotiate skillfully in tough situations with both internal and external groups. You gain trust quickly of others involved in the negotiation and can win concessions without damaging relationships.
  • A strategic thinker : You have a natural talent for thinking one step ahead and have a demonstrated ability to think analytically.
  • A customer advocate : You are dedicated to meeting the expectations and requirements of internal and external customers. You establish and maintain effective relationships with customers and gain their trust and respect.
  • A phenomenal presenter : You are effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses. You command attention and can manage group processes during the presentation.

What You'll Do

Each day is going to bring new and exciting challenges your way; and being the high energy, innovative and strategic person you are this is exactly what you've been looking for and you feel at home in a dynamic and thriving sales organization. No two days will be the same in the life of an Account Executive here at Cherwell Software, but here's a sneak peek into some of the responsibilities you'll have on a daily basis.
  • Use those outstanding communication skills combined with industry and company knowledge to articulate Cherwell Software's vision and strategy, while showing its business value and impact to customers.
  • Coordinate execution of proofs of concepts, partner enablement plans and proposed deliverables.
  • Set and manage appropriate customer and partner expectations regarding the proposed solution from presale, sale and through to post-delivery.
  • Develop a sales opportunity pipeline and drive revenues equal to or beyond your assigned quota.
  • Identify potential clients and engage them through telemarketing, cold calling, social networking and other business forums.
  • Build and maintain close relationship with key decision makers and stake holders, to understand needs and priorities of the organization.
  • Know your key stakeholders' goals and motives and help them succeed.
  • Become one with the market. Understand market trends and interpret data relevant to our initiatives.
  • Develop and identify competitive strategies and sales plays that create opportunity for Cherwell Software and the partners.
  • Engage with all levels of the organization and within cross-functional teams

If you have the following experience, we'd love to hear from you!

Minimum Qualifications:
  • 5+ years of direct sales experience in the ITOM or related field.

Even Better If You Have:
  • Experience of the IT Service Management industry
  • World-class customer management and strategic selling skills to enhance the success of our customers business and the growth (experience with Force Management preferred.
  • Aptitude for understanding how technology products and solutions solve business problems
  • Strong communication, collaboration, negotiation and executive presentation skills
  • Highly developed planning and organization skills and ability to work in a fast paced entrepreneurial environment
  • Deep expertise of market trends that impact on customers
  • Bachelors Degree (BS/BA) or equivalent experience
  • Experience using SalesForce.

Why Cherwell?
  • When experienced people are inspired to come together to change the Service Management industry, the industry takes notice.
  • We hire humble, but hungry teammates with a passion to give their heart into all that we do for our customers, partners, and community members!
  • You will work with a team of great people with diverse talents and learn something new every day.
  • We offer competitive compensation and benefits - including health, 401K with employer matching program, and a generous PTO plan that includes 8 hours for community service

Cherwell Software embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you require accessibility assistance applying for open positions, please send an email with your request to

If you are a recruiter or placement agency, please do not submit resumes to any person or email address at Cherwell Software prior to having a signed agreement from Cherwell Talent Acquisition. Cherwell is not liable for and will not pay placement fees for candidates submitted by any agency other than its prior-approved recruitment partners. Furthermore, any resumes sent to us without a written signed agreement in place will be considered your company's gift to Cherwell and may be forwarded to our recruiters for their attention. Thank you.