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Director, Business Development at Crowley Personnel LLC in San Juan, Puerto Rico

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Our People

Crowley is a privately-owned marine, transportation and logistics company providing worldwide solutions since 1892. We have over 6,000 high-performing team members in 34 countries and Caribbean territories, who are diverse, encouraged and deliver on their commitments. We are Crowley, the people who know.

The Crowley Way

We believe in and celebrate the power of collaboration between people with diverse backgrounds and experiences who share their differences and are driven to achieve business and personal goals. We support the development of our high-performers and are committed to guiding them every step of the way.

What does this role look like?

You will be responsible for the operational management and administrative direction of executing business development goals and objectives.

Some of your main responsibilities will be:

  • Serve as an expert on the company's product and services portfolio.

  • Direct the research, collection and analysis of data regarding new and existing market segments, customers, and trends.

  • Establish and maintain relationships with potential clients and connect clients with appropriate sales personnel.

  • Oversee and participate in the preparation of bids, contract proposals and/or requests for proposals.

  • Coach and develop sales team members, including utilization of Salesforce and all marketing dashboards, as well as the development and recommendation of sales and marketing strategies.

  • Create and maintain a highly motivated sales organization.

  • Lead departmental strategic planning and staffing responsibilities.

  • Accountable for formulating and administering the department's annual operating budget as well as forecasting.

  • Provide leadership and direction in policy and procedure development, enhancement and implementation.

  • Supervise employees, including but not limited to performance management responsibilities.

  • Responsible for the research and analysis of new business opportunities, consistent with the organization's long range and strategic plans.

  • Evaluate opportunities for possible joint ventures through financial feasibility studies and market research.

  • Utilize market share, growth potential information on competition and economic conditions in the development of new business opportunities.

  • Conduct special studies for top management in areas such as operational effectiveness, capacity utilization and growth potential.

  • Establish relationships with potential customers as well as maintaining current customer relationships to market new service options within a defined geographical scope.

  • May administer multi-million, multi-year specific commercial contracts.


  • Bachelor's degree in business administration, transportation and logistics, marketing or related field; or a combination of post high school education and equal experience in a related field.

  • 8 to 10 years of logistics, sales and/or marketing experience in a leadership capacity.


  • Proficient in Microsoft Office products, including Excel, Outlook and Word.

What an average day looks like:

  • You communicate effectively verbally and in writing.

  • You establish and maintain effective working relationships with internal/external business partners.

  • You demonstrate the ability to prioritize, organize and perform multiple work assignments simultaneously.

  • You perform accurately in a detail-oriented environment.

  • You evaluate process effectiveness and develop change or alternatives.

  • You develop and implement a successful marketing plan/strategy.

  • You identify trends and predict their impact on the organization.

  • You successfully train and supervise employees.

  • You manage employee and client relationships to achieve specific goals for generating and maintaining sales of products and services.

  • You demonstrate knowledge of contract negotiation and administration as well as the ability to execute contracts in compliance with corporate guidelines.

  • You are well-versed in data analysis techniques and methodology.

  • You possess knowledge of marketing research techniques and tools.

Apply if you identify with these traits:

  • Demonstrates self-awareness (Our culture thrives on positive intent, which applies to receiving/giving feedback).

  • Action-oriented (you figure things out and execute).

  • Manage ambiguity (things change so we want to know you can adapt).

  • Collaborates (you know five heads are better than one).

  • Nimble learning (you're knowledgeable of a lot of subjects and are not afraid to share and seek new skills and insight).

What else is in it for you?

Our people enjoy some amazing perks, check out a few below:

Employee resource groups - These dynamic committees are driven by you and your peers and are designed for networking, engaging and growing your interests. We welcome new groups all the time!

Personal development - We believe that personal development is key to a high-performance organization and encourage our employees to own their own growth. We offer a variety of training classes and resources for employee and team development and promote a culture of learning.

Awesome people - Your colleagues will challenge you to be your best every single day and acknowledge your efforts. Plus, our people know how to have fun. (Search #OneCrowley for a sneak peek)

If this position doesn't sound like a fit for you, check out our other openings.
EEO Statement:
We're an Equal Opportunity Employer. For affirmative action purposes and to assist in our compliance with federal government record keeping, we would request that you complete a voluntary self-identification information form. All information provided will be kept confidential and separate from your application data.

Working Conditions:

Normal office environment. We'll set you up with proper equipment.

Extended use of computer keyboard and monitor-viewing. You may have to sit for long periods of time.

FLSA Status:
The position is Non-Exempt. May require the ability to work overtime to meet required deadlines. All work rules, including those that pertain to safety and health are expected to be respected and complied.