This job listing has expired and the position may no longer be open for hire.

Cross Connection Specialist at New Jersey American Water in Short Hills, New Jersey

Posted in Other 30+ days ago.

Type: Full-Time

Job Description:

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states.  To learn more about American Water and additional career opportunities, visit

Primary Role

The Cross-Connection Specialist is responsible for the administration of the state cross connection control program to ensure compliance with environmental regulations relating to cross connections and backflow prevention.  The Specialist will provide direction to field operations, customers and other necessary functional groups.

Key Accountabilities

  • Serves as the first point of contact for customers, regulator, network staff and cross connection staff. 

  • Provide day-to-day administrative support: compose correspondence, research accounts, answer customer phone calls and perform data entry.

  • Assists the Sr. Specialist, Manager and/or Director in coordinating the local enforcement of the cross-connection control program to ensure compliance with regulations, company tariffs, and the American Water cross connection best operating procedure (BOP). 

  • Prepares data requests and reports in the ORCOM cross connection control system. 

  • Maintains records and files of backflow device test reports, surveys, and inspection reports. 



Good to excellent working knowledge of all Federal, State and local requirements for Cross Connection and Backflow Prevention regulations, guidance or statutes.


Entering and tracking data in database, written and oral communication with various entities, proficient in Microsoft Excel, Share Point, etc.



One (1) to two (2) years education or working knowledge of regulations and program essentials.


High school diploma required; associates degree preferred.

Travel Requirements

Local and occasional overnight travel to districts may be required.

Licenses & Certifications

Certified Backflow Prevention Device Tester preferred.

Work Environment

Substantial time may be spent in the field visiting customers, answering questions on backflow device installation, and performing site inspections.


Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results


Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.