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Client Liaison- ITSM at NTT Data, Inc in Tallahassee, Florida

Posted in Other 30+ days ago.

Type: Full Time





Job Description:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Client Liaison- ITSM to join our team in Tallahassee, Florida (US-FL), United States (US).

Primary responsibilities include:

* Provide day to day management of data center services transition and operations for Agency coordination

* Manage the customer relationship with agency customers for data center services to meet or exceed required Service Level Agreements (SLAs) with each customer agency

* Manage communications with agency customers for the provision of new, modified and decommission of services as requested by customer agencies

* Support implementation of cloud computing strategies in accordance with State and Federal statute, rule and policy

* Maintain data center communications with Agency customers for operations compliance will all applicable statutory, administrative rule and policy requirement

* Support implementation of the strategy to achieve the State's intended goals as a result of the transition

* Support development each year of agency legislative budget requests and long-range program plans

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.