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It Service Technician at MartinMariettaMaterials in Woodville, Ohio

Posted in Other 30+ days ago.





Job Description:


Position Summary

The Support Service Specialist assists the IT/Electrical Manager and the activities of the IT department in the areas of internal customer support and troubleshooting.

This position reports directly to the IT/Electrical Manager.

JOB TASKS AND RESPONSIBILITIES
  • Provides technical support for plant process computer systems (including after hours).
  • Day to day troubleshooting and assistance to end users.
  • Provide technical support in a timely and quality oriented manner.
  • Maintain and repair computer systems, hardware, software and network connectivity of desktop/laptops and servers, wireless devices and printers.
  • Will also change out computer systems.
  • Install licensing software.
  • Will work with online form development.
  • Scanning engineering prints and documents to local drives
  • Job duties encompass both office environment and plant environment
  • Lifting required
  • Must adhere to company policies and practices including safety, ethics, and business confidentiality.
EDUCATION AND EXPERIENCE
  • Associate Degree in Computer Science or related field required or working towards such degree.
  • Minimum of 2 years computer support experience required in areas of troubleshooting, computer systems support, and network connectivity.
  • Must have a working knowledge of Windows Operating Systems and MS Office.
KEY COMPETENCIES
  • Excellent communication skills \u2013 written and verbal
  • Strong analytical and problem solving skills required.
  • Able to organize and plan effectively
  • Attention to detail and accuracy
  • Ability to work both independently and in a team setting
  • Outstanding customer service skills.