Field Service Manager at Nexius Solutions, Inc. in Walnut Creek, California

Posted in Transportation 3 days ago.

Type: Full-Time





Job Description:

Nexius Solutions, Inc. is hiring a Field Service Manager in Walnut Creek, CA market.

Are you a Champion?

Nexius is looking for a Field Service Manager to join our growing team.

What You’ll Do:


  • Responsible for working with the construction and field team to build a cost-effective site

  • Ensure the most economical and efficient construction practices are utilized

  • Ensure quality construction standards and adherence to project plans

  • Reviewing the project scope, structural analysis, construction drawing and RFDS installations based on carrier requirements.

  • Redline documents, including but not limited to, RFDS, SMCO and construction drawings

  • Updating multiple databases with documents and timelines to track project deadlines

  • Maintain safe work environments, monitor safety process of crews and contractors, compliance with regulations

  • Review bill of materials to ensure proper usage within client guidelines

  • Communicate with client for any inconsistencies relating to build, closeouts, or missing material

  • Manage job foremen and on-site crews

  • Provide off-site technical support for troubleshooting.

  • Coordinate QA processes and resolution including all punch-list and other corrections needed

  • Real time review of initial and final videos, photos, closeouts and site audit data

  • FSM is the final authority for reviewing and approving all items before final product submission to client

  • Make decisions based on a full understanding of all customer specifications and scope of work

  • All Rejections due to not meeting Customer Specifications will require the FSM to identify exact failures with a written description and address them with the crews

  • All Rejection repairs will be resubmitted back to the FSM for Final Acceptance

  • Track, review and approve closeout documents and general contractor change orders

  • Oversee completion of closeout documentation, quality of build and adherence to Nexius process

The Qualities You Possess:


  • Proven time management and organizational skills

  • Excellent communication skills by clearly conveying information and ideas across groups, using a variety of media.

  • Ability to engage teams or individuals on new processes or subject matter at hand

  • Excellent reporting skills

  • Comfortable with learning new technologies

  • Driven to succeed, and able to work flexible hours and under pressure.

  • Ability to thrive in a fast-paced, deadline-oriented environment

  • Focus on the customer and making customers and their needs a primary focus of your actions

  • Developing and sustaining productive customer relationships.

  • Close attention to detail and accomplishing tasks by considering all areas involved

  • Accurately checking processes and tasks

The Skills and Background You’ll Bring:


  • Thorough understanding of cellular/pcs equipment configurations.

  • Experience in the local market

  • 2-3 years in facilities construction, preferably with broadcast, microwave, and wireless site construction experience.

  • Preferred experience in NSB, UMTS site construction or LTE site construction and Small cell construction

  • Understanding of tower owner, carrier closeout package and submission

  • Must have the ability to identify a quality product submission and own the Acceptance of a Site Audit

  • Strong computer skills and ability to work with Word, Excel, MPEG, JPEG and PDF files 

  • NORAD, PACE, Siterra, and Site Tracker experience is a plus

  • OEM OSS knowledge

  • Preferred experience pulling and deciphering alarm logs

  • Potential for occasional travel

Please Note: This job description is not intended to be a complete list of all responsibilities, duties or skills and due to the changing nature of the job is subject to review and change at any time, with or without notice.

 

This position is Exempt based on the FLSA laws. Our company uses E-verify and third party background check services during the hiring process.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Time Type:

Full time


Employment Type:

Regular