The SAP DevOps Architect ensures current, accurate documentation of technologies, processes, integrations, and roles/responsibilities. Ensures process adoption and execution across teams; coordinates and provides operational oversite; measures and reports on process results. Charters and executes cross-functional, continuous improvement projects to ensure effectiveness for Nordson's evolving business needs.
Designs, deploys, and reports on effectiveness of service delivery processes across the SAP application and infrastructure ecosystem.
Optimizes delivery of SAP application technology enhancements, coordinating changes throughout the technology stack.
Organizes efforts to resolve complex service delivery issues, capture lessons learned, and improve overall service reliability; is mindful of the impact service disruptions pose to our business and pursues resolution with urgency and sensitivity.
Establishes and maintains application configuration and support process documentation.
Identifies, measures, and proposes continuous improvement opportunities for service delivery processes.
Establishes and maintains business focused KPI's; uses these metrics to measure, communicate, and promote positive transformation and operational success.
Collaborates effectively with the SAP Architecture team, IT, and business colleagues to understand business requirements, develop solution blueprints aligned with standards and usage guidelines, and delivers solutions which perform to specifications.
Demonstrates a strong sense of ownership and urgency in planning and achieving defined deliverables.
Contributes to creation and execution of the strategic roadmap for SAP applications and infrastructure in an enterprise IT environment.
Develops service definitions, requirements, principles and governance models to guide technology decisions.
Reviews, proposes, and deploys technical and application solutions, comparing multiple options where appropriate; offers objective, data-driven recommendations regarding best fit for our environment.
Manages projects effectively to obtain targeted business outcomes. Contributes effectively to estimating and comparing financial impacts of technology solutions.
Contributes to development, maintenance, and improvement of Nordson life cycle management processes.
Works collaboratively with a diverse team in a globally distributed manufacturing organization. Demonstrates awareness of, and respect for varied cultures and perspectives in an organization that values diversity.
Provides Continuous Improvement thought leadership and contributes to defining and achieving objectives.
Strong written and verbal communication skills with the ability to create and present concepts and recommendations.
Collaborates with peers and leadership on creating and executing the strategic road map for SAP Applications in an SAP application service requirements, service definitions, principles and governance models to guide decision-making.
Identifies opportunities to streamline and improve efficiency of AAE service deliver and collaborates with teams across the department to automate commodity processes.
Education and Experience Requirements
Experience in deploying and managing SAP and 3rd-party applications on a variety of Windows, Linux, and UNIX operating systems, both on-premise and in-cloud.
Possesses strong operational process experience in SAP platforms.
Has hands-on experience in SAP application and infrastructure operational management, including SAP Transport management, printer management, SAPGUI, Backup-Restore, Disaster-Recovery, and system refresh/system copy.
Hands-on experience in deploying and managing SAP and 3rd-party applications in VMware environments.
Proficient in SAP interface design, management, and process orchestration.
Experience in administering Windows, Linux and UNIX operating systems in enterprise application environments.
Experience deploying and managing servers and applications in VMware environments.
10 years SAP Basis administration.
Bachelor's degree or equivalent experience.
Skills and Abilities Experience in the following areas are a plus:
Hands-on SAP Security role provisioning.
Hands-on deployment and management of 3rd party web application stacks such as Apache, Jboss, Java,