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Sr. EFT & Item Processing Specialist - Operations Administration. at Cathay General Bancorp in Rosemead, California

Posted in Other 30+ days ago.

Type: Full Time

Job Description:

About Cathay BankMore than half a century ago, we opened our doors at Cathay Bank to serve the growing Chinese American community in Los Angeles. We helped our customers put down new roots with cars and homes, and we supported their businesses, which continue to sustain generations. We remain committed to enriching the journeys of our customers and the diverse communities we serve.Over time, we've expanded along with our customers. Today, we're a subsidiary of Cathay General Bancorp (NASDAQ: CATY), a publicly held bank holding company. We operate in nine states across the United States, including California, New York, Illinois, Washington, Texas, Maryland, Massachusetts, Nevada, and New Jersey, and we have outposts in Hong Kong, Beijing, Shanghai and Taipei. Forbes ranks us in the Top 20 on Forbes Best Banks in America 2020 list - the fifth year in a row we have achieved this distinction.Along with our extensive experience and innovative thinking, we bring an open mind to every interaction and a willingness to work with customers and communities in ways that best suit their needs. Our lines of business include personal banking, home mortgages, business banking, corporate lending, cash management, SBA loan programs, community lending, international banking, foreign exchange, and wealth management.What's NextAre you passionate about a potential career in the financial services industry? Cathay Bank is excited about what's to come for our company and customers. Our employees are the reason our customers can get where they want to go and aspire to what's next. If you bring your best self to work, see opportunities instead of obstacles, and always want to advance in your career, then Cathay Bank may be a great fit for you. We're excited to offer our employees opportunities to grow and develop in their career journey. We also provide the resources, support and freedom so that employees can best deliver an extraordinary customer experience. Join Cathay Bank-and be energized by what's possible for your career!GENERAL SUMMARYPerforms work in a centralized operations environment, under supervision and following established policies and department procedures. Provides back office support associated with inclearing check signature and item verification, return deposit items, inclearing and ACH exception item and nonpost item processing, mobile deposit processing, ACH stop payments, unauthorized transaction claims and NOCs, and branch and remote deposit item processing, and treasury reclamations, including the following functional duties:ESSENTIAL FUNCTIONS1. Review daily inclearing items and signatures, including multiple signature items, for irregularities, validates to Bank records and decisions items for payment or for further review and validation.2. Process daily ACH exception items, ACH stop payment and unauthorized ACH transaction claim requests, NOCs and Treasury Reclamations.3. Process incoming and outgoing large dollar return item notifications.4. Review daily mobile deposit and remote deposit capture images for accuracy, completeness and acceptability. Decisions items for processing.5. Assist with researching and responding to EFT and check related inquiries from branches,departments and management.6. Interface with external item processor regarding check transaction, scanning, statement rendering or other related item processing issues and with FRB and external ACH processor for ACH processing issues.7. Assist with setting up and testing image scanner services for new branches.8. Perform processing, validations and/or distribution for change of address, return deposit items, return and hold mail, and other functions.9. Responsible for balancing end of day transactions.QUALIFICATIONSEducation:* Associate degree preferred. Continuing education, including courses and seminars pertaining to ACH and check clearing processes and regulations preferred.Experience:* Minimum of three to five years of experience with item processing and ACH processing in a financial institution.Skills/Ability:* Excellent organizational, analytical, problem solving and time management skills.* Ability to recognize irregular or suspicious transactions when reviewing items for processing.* Good math skills.* Thorough knowledge of state and Federal regulations pertaining to processing and returns of check and ACH items.* Ability to communicate effectively verbally and in writing.* General knowledge of various computer software applications, including Word, Excel and basic MS office.* PC literate and 10-key by touch.Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.Cathay Bank is an equal opportunity employer. It is the Bank's policy to provide equal employment opportunities to all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Cathay Bank endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Lori Burquez, VP, Sr. Employee Relations Manager, at (626) 279-3666 or This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Click here to view the EEO is the Law poster in English. Poster- EnglishClick here to view the EEO is the Law supplement in English.Supplement- EnglishClic aqu para ver la EEO es la Ley p ster en espa ol. Poster- SpanishClic aqu para ver la EEO es la Ley suplemento en espa ol.Supplement- Spanish??????EEO????????Poster- Chinese??????EEO???????????\\"Supplement- ChineseOther details* Pay Type Salary* Rosemead, CA, USA