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Manager, Maintenance & Repair at CMA CGM (AMERICA) LLC in Chicago, Illinois

Posted in Other 30+ days ago.

Job Description:

CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.

Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics in order to offer an integrated maritime, port and land service that exceeds its customers' expectations.

Present in over 160 countries through 755 offices, 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more then 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters in Marseilles.

Position Summary:

The primary function of this position is to monitor and control all aspects of M&R for the Midwest Region covering Illinois, Missouri, Kansas, Nebraska, and Michigan as pertains to CMA CGM equipment (owned and leased). Equipment is identified as Reefer Containers, Dry Containers, Specialized Equipment (Flat Racks &, Open Tarps), Gen Set Units and Chassis. Included in the responsibilities for this position is reviewing repair estimates, forecasting M&R costs and budgets, and M&R vendor reviews.

This position will be responsible to:

Maintenance and Repair Management:

  • Review than adjust or decline repair estimates thru the CMA MNR system currently Newport systems and IMARS.
  • Review and then adjust or decline paper estimates from those vendors currently not on Newport systems
  • Establish an inspection program for on/off hired equipment with in the regions. Review and then adjust or decline these estimates once equipment is off hired or on hired
  • Ensure repairs are completed in a timely manner keeping long stay (over 30 days) units to a minimum.
  • Review all estimates and rebill appropriate 3rd party damages:

(Terminal damage, trucker damage, shipper / consignee damage)

This includes providing documentation as required for the claim TIR's, Bill of Lading, Pictures, Incident accident Reports any other communication, email, etc. Assist the MATDISPUTE team with review of any 3rd party rebill equipment claim when a dispute occurs.

  • Assist the MATDISPUTE team with review of any 3rd party rebill equipment claim when a dispute occurs.
  • Manage M&R costs to ensure region is within cost guidelines set by CMA CGM Corporate MNR. This includes Assisting DMR with preparation and implementation of the M&R budget for region.
  • Identifies cost savings opportunities through review of data analysis of vendors per locations for cost savings.
  • Identifies ways to improve Best Practices
  • Assists management in the implementation/management of cost savings initiatives and identifying additional cost savings opportunities

Service Delivery: Equipment Control

  • Maintain good order equipment service levels in relation to customer demands
  • Assist the Port Ops team with regards to specialized equipment availability / surveys (open tarps and flat racks),
  • Assist Equipment control team with Gen sets inventory /availability
  • Distressed loads requiring trans loads or other action.
  • Obtain reefer Downloads as required / requested and convert same to text. / pdf files for viewing by internal / external personnel
  • Assist with procurement of new MNR vendors / depots
  • Assist with container sales
  • Ensure repairs are completed in a timely manner keeping long stay (over 30 days) units to a minimum
  • Liaise with Corporate MNR and HO for obtaining DV's and repair approvals for damage estimates when repair amount exceeds local approval guide lines

Vendor Management:

  • Implementing the vendor audit program to ensure vendors are

following CCA repair criteria for the Midwest Region

  • Monitor, Review, Recommend and Develop a network of cost effective vendors to repair CMA CGM equipment. (dry vans, specials, gen sets reefers and chassis)
  • Ensure the established vendor audit program is accurate for the region and request changes on as needed basis to keep all compliant as to new labor rates, material cost etc.
  • Develops and Maintains a rapport with Repair vendors, Depot operators and Terminal Personnel

Cost Management:

  • Scrutinizes MNR estimates / repairs to ensure all are needed
    • Creates 3rd party rebills as warranted and ensures all are

accurately rebilled.

    • Identifies cost savings thru analysis of customer

locations vs. trends compared to other areas within the region.

  • Identifies ways to improve Best Practices
  • Monitors damage idle containers to avoid accessorial damage storage


  • Guarantees storage charges at rails/ports for maintenance and repair related issues, when approached by internal departments for authorization.
  • Assists management in the implementation/management of cost savings initiatives and identifying additional cost savings opportunities

  • Assist /Cover for other MNR mangers when they are on vacation / out of the office.

  • Miscellaneous related duties or projects as assigned.

Skill Sets / Education & Experience Requirements:

  • Thorough knowledge of "ILA MAJOR DAMAGE CRITERIA"
  • High School Diploma required
  • Minimum of 4-6 years' experience in container or chassis management
  • Minimum of 3 years' experience in a supervisory/managerial position in logistics, asset management or container terminal management.
  • Through knowlege of M&R as related to containers, chassis gen sets and reefers
  • Thorough knowledge of US equipment operating environment within the respective Midwest Region, including M&R ILA/ILWU labor at Marine Terminals, Off Dock Depots and M&R requirements.
  • Thorough knowledge of "ILA MAJOR DAMAGE CRITERIA"
  • Knowledge of HAZMAT requiremetns
  • Proficient computer skills to include Microsoft Office applications
  • Detail-oriented person with strong organizational skills
  • Works collaboratively within a team
  • Possesses excellent written and verbal communication skills
  • Demonstartaes strong customer service skills and passion
  • Demonstarates a sense of urgency
  • Good interpersonal, organizaitonal and problem-solving skills
  • Can work under pressure in a fast-paced environment
  • Ability to work independently and multi-task
  • Maintains a high level of professionalism
  • Ability to be available as needed after hours, including weekends and holidays
  • Previous vendor management experience.
  • Ability to obtain a TWIC card and local Port ID's as needed.

Skill Sets / Education & Experience Preferred:

  • Bachelor's Degree preferred.
  • IICL certification preferred


Come along on CMA CGM's adventure !

CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.