The Operations Supervisor is responsible for directing the work of associates in the warehouse/distribution environment. This position is responsible for the safety and quality of work for departments and areas of responsibility.
Determine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness within the department.
Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
Schedule job assignments for periodic and/or special inventories.
Monitor, direct, and (when necessary), perform, the accurate shipping of outbound orders.
Issue written and oral instructions to associates as needed or required.
Ensure associate accountability in accordance with corporate standard operating procedures.
Work to maintain harmony among associates and resolve grievances.
Manage employee time including edits and corrections
Mentor and coach associates, including corrective actions as well as performance evaluations.
Assume responsibility for monitoring zoning and product database development during the
Perform training of policies, procedures, and Standard Works to ensure processes are followed.
Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee.
Assist in the development of processes and process improvements.
tasks as assigned by the General Manager
Bachelor degree (B.A./B.S.) from a four-year college; or equivalent related experience and/or training; or equivalent combination of education and experience
Minimum of three years of experience in warehousing, distribution, or related required.
Minimum of six months supervisory experience
PC and computer skills including Microsoft Office.
Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.
This position is expected to travel approximately 25% or less.