Position Summary To assist physicians, nurses and patients by providing ambulatory medical care services.
Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Responsible for clinic patient flow, informing physicians of patients' arrival and room assignment
Accompanies and/or assists patients to the exam room in a professional manne
Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse and respiration. Pulse oximetry if needed.
Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion
Assist physicians during examinations and procedures
This includes setting up the exam room and preparing the patient
May be required to take patient medical history if applicable per department
May perform a variety of testing, diagnostic, and screening procedures
Assists in explaining test procedures to patients
Current in basic CPR/AED
Ability to calculate dosages (may be required to demonstrate via passing yearly written medication exam)
Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical) using proper technique - this duty can only be performed after the MA has demonstrated competency to clinic RN yearly, if applicable per department.
Communicates laboratory and test results to physicians and/or nurses
May assist with other support activities, to include packaging and sterilizing equipment and supplies.
Maintains patient areas clean and safe
Maintains and improves knowledge and expertise through continuous training
Passes yearly Competency Based Objectives (CBO), if required by department.
Must pass all tests in a maximum of two attempts, if required by department.
Knowledge and performance of sterile techniques required.
Suture removal is permitted as long as a nurse or physician is present to assess the wound.
Performs other duties as assigned
Takes inventory of supplies, equipment and medication
Ensures clinical areas are well stocked
Ensures expiration dates have not lapsed
Communicates problems and concerns to supervisors
Attends staff meetings
Reports equipment/computer problems
Provides excellent customer service by demonstrating positive behaviors towards
Patients, families/visitors, providers, other department staff, and co-workers.
Performs QA of equipment and instruments.
COMPUTER SKILLS - IDX/TOUCHWORKS
Properly import vital signs into the patients' electronic medical record
Properly document medical information
Generates accurate simple tasks
Such as notifying physician of PPD and Point of Care (POC) results, etc.
Able to locate, follow, and document results of computerized orders
Able to appropriately document care and services into the patients' electronic medical record
Able to correctly complete electronic charges for nurse visits
Able to pull up schedules and print labels
Attend IT training
Attend all training classes to maintain computer skills and learn any touchworks updates
Pass all proficiency tests
All tests must be passed in a maximum of two attempts, if required by department.
Per scope of work, Medical Assistants are NOT allowed to do the following:
Medical Assistants cannot call in an RX without a doctors order
Medical Assistants are not allowed to do insulin injections
Medical Assistants cannot calculate dosages
Medical Assistants are not allowed to use lasers
High school graduate and graduate from a Medical Assistant School.
Certification or Registration as a Medical Assistant required and required to keep current.
Two to three years experience of general patient care (i.e. hospital, physician's office or ambulatory care setting) preferred.