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Switchboard Operator|Elkhart General Hospital at Beacon Health Systems in Elkhart, Indiana

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:


  • JOB SUMMARY
    • Reports to Manager of Telecommunications. Operates clinic switchboard, provides routine information, and directs calls to appropriate area.



  • MISSION & VISION
    • Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services.

      Vision: Our vision is to achieve:



      • Innovative health care and well-being services of the highest quality at the greatest value


      • Easy access and convenience


      • Outstanding patient experiences


      • Ongoing education involving physicians, patients and the community





  • JOB SPECIFICATIONS

    • Education and Experience
      • The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a High School Diploma or Equivalent. Previous switchboard experience is required.



    • Knowledge & Skills

      • Periodic ability to perform STAT runs is also necessary.


      • Alert, quick-thinking with the ability to adjust rapidly to ever changing conditions is also important in this position.


      • Familiarity with switchboard console, CRT, digital and voice beepers.


      • Knowledge of all code policies; the fire board, and all security and engineering alarms currently in use in the switchboard areas.




    • Working Conditions
      • Be able to tolerate background noise and still concentrate.



    • Physical Demands

      • This job requires one to sit for long periods of time.


      • There are rare occasions for moderate lifting.