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Switchboard Operator|Elkhart General Hospital at Beacon Health Systems in Elkhart, Indiana

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

    • Reports to Manager of Telecommunications. Operates clinic switchboard, provides routine information, and directs calls to appropriate area.

    • Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services.

      Vision: Our vision is to achieve:

      • Innovative health care and well-being services of the highest quality at the greatest value

      • Easy access and convenience

      • Outstanding patient experiences

      • Ongoing education involving physicians, patients and the community


    • Education and Experience
      • The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a High School Diploma or Equivalent. Previous switchboard experience is required.

    • Knowledge & Skills

      • Periodic ability to perform STAT runs is also necessary.

      • Alert, quick-thinking with the ability to adjust rapidly to ever changing conditions is also important in this position.

      • Familiarity with switchboard console, CRT, digital and voice beepers.

      • Knowledge of all code policies; the fire board, and all security and engineering alarms currently in use in the switchboard areas.

    • Working Conditions
      • Be able to tolerate background noise and still concentrate.

    • Physical Demands

      • This job requires one to sit for long periods of time.

      • There are rare occasions for moderate lifting.