This job listing has expired and the position may no longer be open for hire.

Organizational Change Management Lead/Business Readiness Consultant at NTT Data, Inc in Charlotte, North Carolina

Posted in Other 30+ days ago.

Type: Full Time

Job Description:

Req ID: 94642

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Organizational Change Management Lead/Business Readiness Consultant to join our team in Charlotte, North Carolina (US-NC), United States (US).

Role Responsibilities:

Design and lead stakeholder analyses and assessment efforts and map and synthesize findings

Design and lead organization and job impact analyses with the goal of supporting re-alignment of an organization, its people, and their actions in support of desired business changes

Assess organizational cultures, capabilities, and alignment to effectively tailor change management approaches

Develop and execute change management strategies and plans including communications, training, and coaching, working closely with client communications, HR and organization development teams

Develop leadership engagement and action planning and actively engage senior leaders as sponsors of change

Design, mobilize, and manage a network of change advocates

Manage change readiness and adoption baseline, measurement, and monitoring to assess effectiveness and ROI of business readiness activities


Bachelor s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience

Experience designing and leading successful change management solutions in support of large-scale business or technology change transformations using a methodology-driven approach

Excellent interpersonal, written and verbal communication and customer relations skills

Ability to provide both detailed information as well as summaries to management level individuals and groups, and work with stakeholders at all levels of an organization

Experience developing advisory level customer relationships and delivering customer-focused service

Proven problem-solving and decision-making skills with the ability to uncover root cause and evaluate different solution options

Models exceptional organizational and time management skills

Excellent ability to lead, coach and manage a matrixed and cross-functional team

Must be a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible \\"can-do\\" attitude, and a results-driven commitment to success

Ability to travel according to client demands


Prosci/ACMP or equivalent Change Management certification

Big 4 and/or boutique consulting firm experience highly preferred

Industry-specific consulting experience (FSI, Manufacturing, Healthcare, Commercial Industries, Public Sector)

Strong project management experience preferred, including schedule, scope, issue and risk management

High travel tolerance

Basic Qualifications:

Minimum 8 years Organizational Change Management Business Consulting


About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.