Manager Environmental Care at Johns Hopkins Hospital in Baltimore, Maryland

Posted in Other 6 days ago.

Type: Full Time

Job Description:


Requisition #: 279223
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Leadership
Work Shift: Rotating Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Sept. 15, 2020

Position Summary:

Reporting to the Assistant Director of Environmental care services, the Manager is primarily responsible for delivering a quality and reliable Environmental Care service program to the Hospital and administrative units on the JHH Campus. Provides technical expertise to Environmental Care and defines specific programs necessary to maintain the Hospital facilities in the most efficient and effective manner. Provides excellent customer service to patients, families and staff. Develops, updates and implements Environmental Care programs, routines and schedules as necessary. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly. Develops priorities and directs Supervisors to achieve departmental programmatic and fiscal objectives. Directs Supervisors in the management of workload across the units to ensure a timely and quality response to requests for service. Determines the most effective manner to allocate resources during periods of peak demand. Supports the Assistant Director and Director and works closely with other Managers and Supervisors across Facilities to ensure a well-coordinated effort to maximize the provision of environmental services. Establishes performance standards to meet the service expectations of a broad client base and productivity measures to identify and track progress and customer satisfaction. Continually assesses performance through established standards (i.e. monitors results such as HCAHPS, Press Ganey, quality assurance checklists and Dazo) and applies corrective measures as required. Assists individual supervisors as necessary with disciplinary actions. Evaluates and makes recommendations on equipment, supplies and procedures. Ensures that all Environmental Care activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Assists the Director in the development and implementation of fiscal strategy for achieving departmental goals. Reviews impact of the approved capital plans on Environmental Care services and adjusts programs accordingly. Supports safety programs for the continual maintenance of a safe work place and a safety conscious staff. Oversees parts, materials and equipment inventories to ensure adequate stocking levels. Hires, trains, evaluates, and terminates staff as required. Applies the collective bargaining agreement and resolves issues that may arise. Performs other duties as assigned.


Requires a minimum of an Associate s degree. Bachelor s degree preferred. Experience may be substituted for the degree on 2 years of experience for 1 year of education basis .i.e. 4 years.

Work Experience

Requires minimum of 5 years of environmental services operations or related work experience in a unionized, multiuse facility environment is required. 2 year of experience in a healthcare environmental care services environment preferred. Experience in the management of environmental care services including workflow, resources, inventory management and personnel development required.

Full Time (40 hours)

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.