Patient Access Rep, Call Center; Full Time - Day Shift; Cherry Hill, NJ at Thomas Jefferson University & Jefferson Health in Echelon, New Jersey

Posted in Other 3 days ago.

Type: Full Time





Job Description:

RESPONSIBILITIES

The Patient Access Representative (PAR) is responsible for professionally responding to telephone inquiries from callers as they relate to healthcare services provided by Jefferson Medical Group. Patient Access Representatives are a frontline point of contact for scheduling appointments, solving problems, and educating callers about our healthcare services. They are responsible for documenting all pertinent patient and/or caller interactions in the appropriate computer systems (e.g., EPIC). Performance in administrative clerical duties should be demonstrated with a high degree of proficiency while demonstrating good rapport and cooperative relations with internal and external customers.

This is a FULL TIME position working in our Cherry Hill, NJ Call Center.

QUALIFICATIONS

High School graduate or equivalent required.

Education Preferred: Advanced training in medical office, administration outpatient center or equivalent.

Experience Required: 1-2 years clerical/registration experience or equivalent.

Experience Preferred: Fast-paced physician practice, Call Center/Telephone environment

CLOSING STATEMENT

Jefferson Health delivers state of the art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University + Thomas Jefferson University) provides more than 8,400 full and part-time students from nearly 40 states and 40 countries with 21st century professional education. Combined, we have over 30,000 employees.

Jefferson Health, with 14 hospitals (seven are Magnet designated by the ANCC for nursing excellence) and 40+ outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually. U.S. News & World Report has ranked Thomas Jefferson University Hospital among the nation s best in eight specialties. Jefferson Health also includes the NCI designated Sidney Kimmel Cancer Center; it is one of only 70 such centers in the nation.

Thomas Jefferson University has ten colleges and three schools that offer more than 160 undergraduate and graduate programs. Our University is dedicated to inter-professional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet to be imagined careers.

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

As an employer, the Jefferson Enterprise maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.