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Supervisor, Production Operations at Cox Automotive in Wilmington, Ohio

Posted in Other 30+ days ago.

Type: Full Time





Job Description:

Primary Location: 3268 Progress Way, Wilmington, OH, USA Division: Cox Automotive Job Level: Team Lead/Supervisor Travel: No Schedule: Full-time Shift: Day Job Requisition Number: 206484 Dealertrack is currently
looking for an Operations Supervisor
to join our team in Wilmington, OH.

Job Overview:

The Operations Supervisor is
responsible for the oversight and execution of daily duties, work flow and
management of the department.

Responsibilities: Participates in the establishment of
policies, procedures, reporting and tracking mechanisms that result in an
efficient operation. Develop project requirement and
implementation schedules in conjunction with operations team members. Maintain Service Level Agreements with
Clients for all transactions. Develop, implement and maintain procedures
controls and objective metrics to facilitate accurate measurements of
performance and service level reporting. Supervises, coaches, trains, and mentors and
provides guidance and assistance to staff in order to meet business goals and
objectives. Interview applicants and make recommendations
to hire to human resources department. Participate in and make recommendations for
employee recognition program. Provide disciplinary action in accordance
with company policies. Work collaboratively with your peers to
manage resources and enhance work process to meet overall service levels to the
internal and external client groups. Ensure compliance with corporate policies and
procedures not to exclude safety and ergonomic training within the internal
department. Prepare and administer performance feedback
and focal reviews on time. Perform other duties as assigned by
management.

Qualifications: Skills
and Experience:

College degree with a business major or
equivalent business experience preferred. 1-2
Years previous supervisory experience,
preferably in a high volume production and customer service environment in
banking, insurance, mortgage or vehicle title administration preferred. Strong leadership skills, including
the ability to coach, motivate and instruct others in order to reach desired
results in quality, production and accepted service levels. Excellent written and verbal
communication skills including MS Office, Word and Excel. Possess problem solving and advanced
decision making skills. Vehicle title management experience
desired. Quality Six Sigma or Lead experience
desired. Ability to adjust priorities as needed to support business
requirements
10% Travel

Who We Are About Cox Automotive There s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. About Cox We are the Cox family of businesses. We ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions Cox Communications and Cox Automotive are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you ll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.