Position Summary Provides assistance and support to physicians, providers, nurses and patients by providing ambulatory medical care services.
Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
*Escort Responsible for clinic patient flow, informing physicians of patients' arrival and room assignment
*Rooming patients Accompanies and/or assists patients to the exam room in a professional manner Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse and respiration. Pulse oximetry if needed.
*Vital Signs Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion
*Assist physicians during examinations and procedures This includes setting up the exam room and preparing the patient
*Medications Ability to calculate dosages (demonstrated via passing yearly written medication exam) Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical) using proper technique - this duty can only be performed after the MA has demonstrated competency to clinic RN yearly
*Communicates laboratory and test results to physicians and/or nurses
*May assist with other support activities, to include packaging and sterilizing equipment and supplies
*Maintains patient areas clean and safe
*Maintains and improves knowledge and expertise through continuous training Passes yearly CBOs
*Must pass all tests in a maximum of two attempts
*Performs other duties as assigned and/or needed
*Takes inventory of supplies, equipment and medication
*Ensures clinical areas are well stocked
*Ensures expiration dates have not lapsed
*Communicates problems and concerns to supervisors
*Attends staff meetings
*Reports equipment/touchwork problems
*Provides excellent customer service by demonstrating positive behaviors towards patients, families/visitors, providers, other department staff, and co-workers.
*Performs other duties as needed and/or assigned
COMPUTER SKILLS - IDX/TOUCHWORKS
*Properly import vital signs into the patients' electronic medical record
*Generates accurate simple tasks Such as notifying physician of PPD results, FOB results, etc.
*Able to locate and follow computerized orders
*Able to appropriately document care and services into the patients' electronic medical record
*Able to correctly complete electronic charges for nurse visits
*Able to pull up schedules and print labels
*Attend IT training
*Attend all training classes to maintain computer skills and learn any touchworks updates
*Pass all proficiency tests All tests must be passed in a maximum of two attempts Performs other duties as assigned and/or needed
Requirements Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EducationHigh school graduate and graduate from a Medical Assistant School. Certification or Registration as a Medical Assistant required and required to keep current.
ExperienceTwo to three years experience of general patient care (i.e. hospital, physician's office or ambulatory care setting) preferred
CompetenciesMust have excellent verbal and written communication skills. Must be able to communicate providing verbal feedback in a professional manner. Must be able to follow and understand instructions, and react favorably in all work situations. Must have strong interpersonal skills and be mentally adaptable and flexible in dealing with a variety of people at various levels within and outside the MFA.