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Case Manager Extender at Riverside Community Hospital in Riverside, California

Posted in Other 25 days ago.

Type: Full Time

Job Description:

DESCRIPTION SHIFT: Days (rotating weekends)

SCHEDULE: Full-time

Founded in 1901, RIVERSIDE COMMUNITY HOSPITAL is a 478 licensed bed, full-service acute care hospital in the heart of the Inland Empire. RCH has been recognized as a Top Performing Hospital and has invested in a new campus expansion project that includes a new 7 story patient tower, 3 story medical office building, and a recently completed 5 level state of the art parking garage. With over 500 physicians on staff, representing over 200 specialties and over 1,900 employees, Riverside Community Hospital is an Inland Empire leader in providing advanced, comprehensive health care to the Inland region. RCH houses the largest Emergency Room and Trauma Center in the Inland Empire at 75 beds with an average wait time of only 15 minutes. RCH is one of Riverside County's only STEMI receiving centers and is a fully accredited Chest Pain Center. Centers of Excellence include the HeartCare Institute, offering invasive and non-invasive cardiac procedures, Center of Excellence for Surgical Weight Loss, the Transplant Program and a Level II Neonatal Intensive Care Unit.

Our Case Management teams are a committed, caring group of colleagues. We have a passion for creating positive patient interactions. If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

SCHEDULE: 1.0 FTE (40 hours per week) SHIFT: Days with rotating weekends.

POSITION SUMMARY: The Case Manager Extender supports the Case Manager and Clinical Social Worker in coordinating/facilitating the arrangements for care/service/equipment required for patients to make a timely, seamless transition from acute care to the most appropriate level in the continuum capable of meeting the patients' needs.



Two years acute hospital experience or equivalent

One year working in a Case Management Department




High School Diploma or equivalent


Demonstrated communication, listening and skills.

Able to network with outside resources.

Must be available at all time when assigned to rotation.

Competency Checklist for New Staff (on hire)

Participates in goal setting within the department, assigned units and hospital. Assists manager and/or director with implementing department strategies for achieving goals.

Assists in data collection of patient information used to formulate the Case Manager's assessments, planning and interventions.

Works with patients/families, physicians and other members of the interdisciplinary team, and community referral sources in arranging for the care/service/equipment the patient will need upon discharge. This includes, but is not limited to: * Providing accurate information to referral sources for their use in assessing the needs of the patient and their ability to provide them. * Interfacing with referral sources and their on-site representatives * Facilitating completion of paperwork and obtaining required authorization signatures * Facilitating completion, distribution and signing of IM and patient choice letters * Arranging for patient transport (family pick-up, air ambulance, ground ambulance, taxi, bus) * Arranging for durable medical equipment and oxygen * Arranging for transfers to skilled and long-term nursing facilities * Arranging for transfers to assisted living facilities * Arranging for transfers to board and care facilities * Arranging for transfers to acute rehabilitation facilities * Arranging for transfers to respite centers * Arranging for transfers to shelters * Arranging for home health services * Arranging for home infusion services * Arranging for transfers to other acute care hospitals * Arranging for outpatient services * Arranging for wound vacs * Arranging for discharge medications to be paid for by the Medical Center * Obtaining patient clothing

Facilitates obtaining estimates/proposals/contracts with referral sources when the Medical Center will pay for post-acute care services for self-pay patients.

Assists Director with booking process.

Assists Case Managers with QIO appeals process. Maintains QIO appeals log up to date

Documents all interventions and necessary patient related activities in the electronic medical record

Other duties as needed.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program. We would love to talk to you about this fantastic opportunity.

Healthcare Corporation of America (HCA) is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER's, ambulatory surgery centers, and urgent care clinics. Our facility-based staff continues to raise the bar in patient care. Ten HCA hospitals have been named in IBM Watson Health's top 100 best-performing hospitals based on patient satisfaction and operational data.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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