Management Support Analyst (Information Technology), Arlington, VA-Pentagon, US ID#18888 at Cherokee Nation Businesses, LLC in Arlington, Virginia

Posted in General Business 26 days ago.

Type: Full-Time

Job Description:

Management Support Analyst (Information Technology), Arlington, VA-Pentagon, US ID #18888



Cherokee Nation Management & Consulting (CNMC) is a versatile small business that provides advisory & assistance services in research, experimental development, technology implementation, and program management. CNMC has expertise in a wide-range of technical disciplines including engineering, environmental, information and asset management, along with a variety of physical and life sciences. The company is an integral part of the Technology Division's portfolio of companies. Wholly owned by the Cherokee Nation, CNMC is part of the Cherokee Nation Businesses family of companies.


Cherokee Nation Management and Consulting is seeking a full-time Management Support Analyst I in support of the Deputy Assistant Secretary of the Army for Strategic Integration (DASA-SI) Resource Management and Support Office (RMSO). The analyst will assist the Information Management Officer (IMO) and IMO representative for all information management (IM) and IT issues. Assist in issuing user accounts, monitoring internet use, and ensuring proper IT security measures are followed within the Agency. Act as a liaison between the Agency and the DOD Joint Service Provider (JSP) and interface with JSP for security, software, and equipment upgrades and requests for repair. Provide Information Assurance Security Officer (IASO) support by assisting in the dissemination and execution of IA policies, guidance and training materials.


  • Assist in issuing user Local Area Network (LAN) and wireless accounts, monitoring internet use, and ensuring proper IT security measures are followed within the Agency.
  • Act as a liaison between the Agency and the OSD Joint Service Provider (JSP) for security, software, and equipment upgrades and turn-in, and requests for repair.
  • Provide IASO support by assisting in the dissemination and assurance of implementation of IA policy, guidance and training requirements.
  • Help implement of IA dissemination, reporting and compliance procedures. Help to ensure personnel receive system-specific and annual IA awareness training.
  • Help to ensure log files and audits are maintained and reviewed for all systems, and that authentication (e.g., password) policies are audited for compliance. Assist in the preparation, distribution and maintenance plans with instructions and SOP's concerning security.
  • Provide AVM support services for the setup of Video Teleconferencing (VTC) for agency personnel and provide A/V support for conferences and meetings hosted by OASA (IE&E). Assist in Audio/Video (A/V) equipment support for agency staff when needed and maintain agency A/V and VTC equipment to ensure it is operational.
  • Assist in providing Basic Tier I Helpdesk Support as needed. Track Initial Technical Reviews (ITR) and acquire appropriate administrative rights to add and delete software for OASA (IE&E) users.
  • Assist in the provisioning and configuration of wireless accounts within OASA (IE&E) and aid the office in development of associated technical reports. Reports may include but not be limited to equipment inventory lists and summaries of analysis of existing equipment as directed by the government IMO.
  • Assist OASA (IE&E) by attending information management meetings and advising the government on possible follow-up actions. As directed, the contractor shall develop talking points or notes related to these meetings.
  • Assist the government in tracking the status of it concerns and issues, including monitoring the turn-in of equipment. As directed, provide reports or summaries documenting the status of it concerns.


  • No management of others or supervisory roles.


  • Must hold and maintain a SECRET security clearance.
  • At least a BA/BS degree in related field.
  • Minimum of 3-5 years of experience with supporting IT related Programs for a Federal Agency


  • Knowledge of, and experience with IT hardware and audio/video conference set up (no certifications required).
  • Demonstrated excellent written and oral communication analysis, and interpersonal skills.


  • Office environment inside of a federally secured facility.

About Cherokee Federal
Cherokee Federal - a division of Cherokee Nation Businesses - is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios.

Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories.

Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team.


Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you'd like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster ; and

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision ;

We maintain an Affirmative Action Plan for proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2020 Request to View Affirmative Action Plan to the Compliance Administrator at "" This email box is not for resumes or follow up on job applications.