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National Credit Officer II at Crescent Bank & Trust, Inc in Tempe, Arizona

Posted in Management 30 days ago.

Type: Full-Time

Job Description:

Crescent Bank is looking for a talented professional to fill an open position as an Underwriter / National Credit Officer II. The Underwriter / National Credit Officer II position will be responsible for reviewing and decisioning sub-prime auto credit applications received from Indirect Dealer customers within bank policies and programs while working in tandem with bank’s salesforce to solidify dealer relationships. This position has previous sub-prime lending experience with established dealer relationships



Company Profile:

Crescent Bank is a privately owned, state chartered, FDIC insured commercial bank.  We have been in business for over 25 years and are located in over 20 states.  While our primary business is providing auto loans to those who have a hard time securing a loan, we also provide a variety of personal and business banking services throughout Louisiana.  We strive for employee advancement and growth.  We offer a wide variety of benefits.  Unlike your average bankers, we actually have fun.  


  • Paid Vacation, Personal, Holiday, Bereavement, and Jury Duty

  • Medical, Dental, and Vision Insurance

  • AD&D and Multiple Life Insurances

  • Long and Short Term Disability Insurance

  • Flexible Spending Accounts (Medical and Dependent)

  • Wellness Programs

  • 401(k) with Company Match

  • Tuition Reimbursement

  • Free No Fee Savings and Checking Accounts


Essential Duties and Responsibilities:

  • Builds solid, collaborative teams with Dealer Relationship Officers to focus on developing, growing and maintaining strong, profitable partnerships with our dealer customers.

  • Read, analyze and interpret bank policies and procedures, financial reports, and legal documents.

  • Analyzes credit and application data to determine credit worthiness of loan applicants to render appropriate decision in accordance with credit policies, procedures and rules established by senior management and state/federal laws.

  • Maintains a high level of service in regard to underwriting, incoming and outbound calls as well as internal communications.

  • Processes all contract funding exceptions in a timely manner including notifications to dealer and DROs regarding status and resolution requirements.

  • Utilizes sales skills along with product and industry knowledge, to capture contracts required to meet volume and profitability goals set forth by senior management.

  • Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

  • Remains knowledgeable on competitive programs within the Auto Finance Industry along with changing laws and regulations pertaining to consumer lending and shares this information with team.

  • Provides support to other NCO markets as needed, in same manner as assigned market, as well as work in cooperation with other departments to ensure maximum efficiency goals.

  • Collaborates and shares experience and knowledge with less experienced team members.

  • Meets productivity standards in accordance with Crescent Bank’s confidentiality policies and organizational values

  • Performs additional duties as needed within the department


Position Requirements:

  • 2 years credit underwriting required, Auto Lending preferred. 

  • Flexible schedule required to meet business needs including extended business hours, rotating shifts, weekends, overtime and holidays.

  • Ability to work under pressure in fast paced environment while dealing with possible stressful situations with our dealer customers.

  • Ability to apply common sense understanding to carry out written and oral instructions applicable to bank policies and procedures as well as Federal Bank Regulations which Crescent Bank operates within

  • Working knowledge of sales, credit and funding processes in Consumer Finance.

  • Proficient in the use of personal computers and applications including Microsoft Office and Outlook

  • Strong communication, organizational and time management skills

  • Occasional travel may be required to support sales function and/or training


Equal Opportunity Employer/Veterans/Disabled