McKesson Corp is a Fortune 7 company and is one of the largest providers of medicines, pharmaceutical supplies and health information technology (IT) products and services in the United States with revenues of $208.4 billion in 2018. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE values, McKesson's 78,000 employees work together every day to make better care possible for patients around the globe.
Position Description Contributes to the overall success for the Implementation of all new ISMC customers. This includes direct communication with the sales team and new McKesson customers. Rx Ownership Start Up Specialist will be responsible meeting or beating best in class industry standards for the implementation of new business.
Key Responsibilities This position within the INA Support Solutions' organization has the following key responsibilities:
Responsible for the analysis and implementation of new start-up locations for the ISMC segments.
Communicates directly with Outside Sales Account Manager and new ISMC Accounts on a daily basis to ensure all aspects of customer setup are accurately completed.
Will ensure all SLA's are met by all internal partners.
Provides single point of contact for start-up efforts
Communicates with Internal Partners
On-boarding start-up pharmacies involving department or cross-functional teams focused on the implementation of new customers or delivery of a program from the design process through a finished state for internal/external customers.
Provides a single point of contact for Implementation efforts
Takes on-boarding from original concept through final implementation. Interfaces with all areas affected by the on-boarding which may include customers, Sales, DC Operations, Master Data and various departments (e.g. marketing, IT, etc.).
Defines on-boarding scope and objectives. Oversees/coordinates all aspects of project and serves as project manager between clients, line management and internal and external resources. Plans and directs On-boarding and monitors the product/program/project from initiation through delivery, interfacing with internal/external customer on all matters.
Update SFDC in timely manner to provide accurate reporting to all internal resources.
Assesses on-boarding issues and develops resolutions to meet productivity, quality, and client-satisfaction goals. Develops detailed work plans, schedules, on-boarding estimates, resource plans, and status reports. Conducts on-boarding meetings and is responsible for implementation deliverables. Recommends/takes action to direct the analysis of and solution to problems.
Establishes procedures and processes related process improvement of customer transitions
1-2 years of relevant work experience in management, sales, support, operations or administration
5+ years project management experience (preferred)
Bilingual Spanish speaking individual (preferred)
Working knowledge of pharmaceutical industry (preferred)
Strong ability to manage time and meet deadlines
Strong interpersonal, oral and written communication, project management and business acumen skills
Ability to maintain knowledge of pharmaceutical industry, trends and processes
Proficient personal computer skills, including Microsoft Excel, Word, PowerPoint, Project and Outlook
Effectively communicate product, price, promotion and procedure information to customers and field sales manager
Participate on cross functional process improvement teams
Strong analytical and business skills
Self starter that requires little direction
Ability to operate in a fast-paced, dynamic business environment
Ability to analyze communications and manage timelines
Must be self-motivated and results oriented
Must have good problem solving and decision making skills
Must be a team player and willing to work in a changing environment
4-year degree in related field or equivalent experience
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.