Strategic Account Manager - Chicago, IL at Dendreon Pharmaceuticals, LLC in Chicago, Illinois

Posted in Strategy - Planning 8 days ago.

Job Description:

Dendreon Pharmaceuticals, LLC

Location: US-IL-Chicago
Job ID: 2020-1874
Category: Strategic Accounts Market


Who we are.

Dendreon is making the battle against cancer personal. Founded on the belief that the immune system holds the key to the future of cancer care, Dendreon is committed to the delivery of treatments that harness the power of the body's immune system to attack cancer cells.

If you are looking to positively impact the lives of patients, we want you to join our team. Headquartered in Seal Beach, California, and with sizable locations in Union City (Greater Atlanta), Georgia and Seattle, Washington, as well as countrywide Commercial and Medical Science Liaisons teams, we have a diverse offering of exciting opportunities.

What we do.

Vision - Pioneering the future of immunotherapy.

Mission - Making the battle against cancer personal through immunotherapy treatments that extend lives.

How we do it.

The Dendreon Way. We are a purpose-driven, value-based culture. At Dendreon, we.....
  • Put Patients First. Every day is a new opportunity to improve the lives of patients living with cancer.
  • Act with Integrity. Be honest, transparent, and committed to doing what's right in every situation.
  • Build Trust: Building trust takes time. Engage teammates, be candid and transparent.
  • Raise the Bar: Harness continuous improvement, foster innovation and elevate our people.
  • Drive Results. Be accountable and execute - we win when everyone performs.

Are you ready?

Our high-performing organization challenges, develops, and rewards employees interested in pushing past typical career limitations. If you are passionate about helping patients and looking for a unique career opportunity, view our open positions to apply or refer a friend today.

Dendreon seeks a Strategic Account Manager (SAM) - Chicago, IL is responsible for the execution within community-based key focus accounts as well as targeted institutional facilities. The SAM approaches each customer with a total account management perspective by leveraging all available and approved resources appropriately. Demonstrates leadership qualities and considered a Provenge subject matter expert. Collaborates with business partners (within and outside the company) to accurately and compliantly articulate the PROVENGE value proposition to customers.



  • Educates accounts on appropriate PROVENGE utilization, focusing primarily on targeted high decile to include Large Urology Group Practice Association (LUGPA) accounts in their defined geography.
  • Develops Administrative and Operational Champions, while also providing support with Clinical Champion development.
  • Leads patient identification initiatives within accounts focused on tailoring a process and operationalizing PROVENGE specific to that account/practice.
  • Drives execution of the PROVENGE Acquisition Pricing Program (PAPP), working with C-suite executives and administrative champions within key focus accounts to include the seamless collaborating with internal teammates as well as Group Purchasing Organizations (GPO) partners.
  • Conducts Quarterly Business Reviews with targeted accounts to drive utilization of PROVENGE through PAPP performance Tier management.
  • Leads and participates in Practice Enhancement Meetings monthly / quarterly. Customer Executives and physician partners attend these. Educate offices on navigating change regarding Clinical Quality Based Performance pathways.
  • Develops practices into community Advanced Prostate Cancer Centers of Excellence
  • Participates at sponsored industry events that include GPO meetings, LUGPA, Regional American Urology Association (AUA), American Society Clinical Oncology (ASCO), etc.
  • Provides marketplace feedback in a timely manner to corporate leadership on guideline adherence, competitive updates and industry issues and opportunities.
  • Responsible for the Enrollment to Schedule pull through initiative. Delivers weekly Enrollment not Scheduled Status report internally / externally through 1:1 meetings with navigators and schedulers on pending enrollments. Provides efficiency analysis quarterly on average time to schedule enrollments at account level.
  • Educates providers on patient assistance programs and other resources. Use discretion and judgment to execute the company's brand strategy and tactics within the assigned customer segment, which may include securing and preserving patient access to PROVENGE in the optimal site of care for the patient and provider.
  • Updates designated accounts on navigator and provider data with monthly performance reports. Participates in all aspects of PROVENGE promotion, including but not limited to PROVENGE access, pull-through, patient identification, and champion development.
  • Works in conjunction with Reimbursement. Market Access, Nurses, Marketing and their internal stakeholders to ensure execution of the corporate product objectives.
  • Sought out as a subject matter expert for the benefits of Immunotherapy and Provenge. Regarded as a market and disease state expert by internal and external customers.
  • Serves as an internal resource for cross-functional and Commercial partners in developing strategic plans that will advance Provenge business.
  • Articulates the benefits of the Group Purchasing Organization (GPO) and Distribution models relating to customers.
  • Establishes credibility with the customer and leadership in respective markets, clearly differentiating self as a leader in the urology/oncology arena
  • Recommends and manages complex, multiple projects and or programs that lead to business growth and role transformation at the local and regional level.
  • Provides peer leadership at the national level and may include mentor and trainer duties.
  • Identifies, plans and implements process improvements to improve quality, reduce cost, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
  • Supports management by assisting in creating plans that maximize employee adoption and usage to minimize resistance during a transition initiative and acts as a champion for the change.
  • Complies with all OIG/FDA and corporate policies and procedures.
  • Additional and incidental duties related to the primary duties may be required for company business needs from time to time.
  • Develop Provenge advocates, speakers, and key opinion leaders by driving live and virtual speaker programs.
  • Conduct in person and virtual strategic business meetings and speaker programs.


Job Requirements:
  • BA or BS degree required. MBA or advanced degree preferred.
  • Minimum of 7 years' experience in the pharmaceutical/biotech/life-sciences industry is required.
  • Minimum of 5 years' account management and/or demonstrated success in a sales management, training, or marketing role is preferred.
  • Clear understanding of the buy and bill process and ASP Reimbursement Structure.
  • Experience in oncology/urology specialty or marketplace is preferred.
  • Experience working with separate class of trade contracts is preferred.
  • Understanding of trade and other distribution models is preferred.
  • Experience working with Group Purchasing Organizations (GPO) is preferred.
  • Knowledge of FDA and PhRMA promotional guidelines.
  • Strong analytical, problem solving, and decision-making abilities.
  • Ability to build effective relationships within the company and with external partners, at all levels, from technical/clinical staff to executives.
  • Demonstrated business acumen and strategic planning skills necessary to drive appropriate departmental goals.
  • Excellent written and verbal communication skills.
  • Proficient in MS Office applications.
  • Ability to conduct business virtually.
  • Demonstrated ability to work effectively in a team environment, manage multiple priorities, exercise sound judgment, be well organized, take initiative, be flexible, work well under pressure and produce accurate and timely work.
  • May require up to 25% overnight travel.

Working Conditions and Physical Requirements:
  • Ability to sit or stand for extended periods of time .
  • Intermittent walking to gain access to work areas.
  • Finger dexterity sufficient to use a computer and to complete paperwork activities.
  • Vision sufficient to use a computer, to read written materials and to complete paperwork activities.
  • Hearing sufficient to communicate with individuals by telephone and in person.

Dendreon is an Equal Employment Opportunity F/M/Disability/Vet/Sexual Orientation/Gender Identity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at, or you can send your resume to or you can call us at +1-562-252-7500.PI124932415