Posted in Other 6 days ago.
Type: Full Time
PRIMARY OFFICE LOCATION:
6060 Rockside Woods Blvd. Independence, Ohio. 44131.
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POSITION TITLE: Mortgage Closing Team Lead
BUSINESS UNIT: Mortgage Administration
REPORTS TO: Regional Manager of Mortgage Operations
This position is primarily responsible for assisting in the supervision of the Residential Mortgage Loan Closing area. The incumbent promotes timely and courteous service, oversees compliance with policies and procedures and provides direction and motivation to the staff to facilitate a smooth loan closing experience for the customer.
Assists in the supervision of the daily activities of the Mortgage Closing staff. Providing input for annual reviews, and assisting with that process as needed as well as Performance management and corrective action as needed for the staff. Provides mentoring to staff on a regular basis. Managing file assignments for the team assigned.
Maintains a thorough knowledge of regulatory and compliance requirements relative to the legal documents associated with closing residential mortgage loans including both attorney prepared documents and bank prepared documents such as the note, mortgage, settlement statement, riders, final RESPA documents, state specific documents and investor specific documents.
Attends educational and informational sessions as available to maintain knowledge and understanding of regulatory and compliance requirements relative to residential mortgage settlements.
Maintains a thorough knowledge of doc prep systems utilized by staff. Assists in implementation of changes to worksheets and work flows within the system. Monitors doc prep system for the closing documents included for each loan product.
Assists in the development of closing procedures. Monitors staff performance and adherence to the closing procedures. Monitors and escalation of issues or defects identified during routine compliance audits to the Supervisor of Mortgage Closing.
Provides direction to staff regarding problem resolution and effective communication with outside closing agents in a clear and concise manner. Assists closing staff in resolving issues that are identified at closing. Monitors communication to internal contacts and closing agents and their staff on an ongoing basis. Observes and works with staff to improve performance.
Promotes timely and courteous service to others by ensuring all questions and inquiries are answered in a timely manner. This includes acting as back up for the Supervisor of Mortgage Closing during PTO.
Assists in monitoring staff s productivity level, turnaround time and loan quality error rating according to the goals set by management. Recommends staffing adjustments to direct supervisor based on volume.
This is a working position and the Team Lead will still facilitate a pipeline of settlements.
Monitors the Loans in Process (LIP) report on a daily basis to ensure closing packages are received back from closing agent in a timely manner.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
MINIMUM LEVEL OF EDUCATION REQUIRED TO PERFORM THE PRIMARY RESPONSIBILITIES OF THIS POSITION:
High School or GED
MINIMUM # OF YEARS OF JOB RELATED EXPERIENCE REQUIRED TO PERFORM THE PRIMARY RESPONSIBILITIES OF THIS POSITION:
SKILLS REQUIRED TO PERFORM THE PRIMARY RESPONSIBILITIES OF THIS POSITION:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in mortgage loan closing or equivalent function.
Experience with Doc Prep and Loan Origination Systems.
LICENSURES/CERTIFICATIONS REQUIRED TO PERFORM THE PRIMARY RESPONSIBILITIES OF THIS POSITION:
PHYSICAL REQUIREMENTS OR WORK CONDITIONS BEYOND TRADITIONAL OFFICE WORK:
It is the policy of F.N.B. Corporation and its affiliates not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service metal veteran, recently separated veteran, or active duty wartime or campaign badge veteran. F.N.B. Corporation and its affiliates provide all applicants and employees a discrimination and harassment free workplace.
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