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Mortgage Senior Loan Processor at KeyCorp in Amherst, New York

Posted in Other 7 days ago.

Type: Full Time

Job Description:


The Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and in a timely manner and must monitor and maintain compliance with all guidelines, policies and procedures established by federal, state, local and investor guidelines. In this role, it is important to ensure internal and external customer service expectations are exceedingly satisfied and to establish pro-active and timely communication to clients, Loan Officers, Branch referring partners, Underwriters and the closing department. The Mortgage Senior Loan Processor obtains necessary information and documentation to process and complete mortgage loan files. Verifies all documentation for accuracy and completeness. Knowledge of the mortgage loan process and associated documentation with a strong understanding of regulations and laws associated with residential lending is critical for success in this position. Ability to determine incomplete, inaccurate or missing information. To motivate, problem solve, counsel or influence others is a material part of the job, requiring a significant level of diplomacy and trust.

Review all loan applications for accuracy, completeness and compliance
Monitor and maintain an application pipeline
Image/index, review and submit completed files via the loan origination system to the underwriting department
Directly communicate with Loan Officers, clients, service providers and branch referring partner to gather and clear underwriting conditions; primarily responsible for documentation collection
Provide exceptional service for both internal and external customers
Ordering third party documentation; verify vendor orders are complete and invoices received
Communicate with various companies to obtain property survey, flood certificate, title commitment and payoff information
Maintain knowledge of industry compliance standard rules and regulations
Provide guideance, answer questions and act as a mentor to other less experienced Mortgage Loan Processors.
Review Hazard Insurance for required coverage and Insurance Carrier rating
Review title work for seasoning requirements, liens, entity issues, etc
Review flood certificates for flood status

High school diploma or equivalent work experience required
Minimum of 5 years residential mortgage processing experience on agency products strongly preferred
Minimum of 2 years purchase processing experience strongly preferred
Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)
Knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations
Strong math and analytical skills
Foundational knowledge of tax returns; Foundation knowledge of FHA, VA, Conventional, Jumbo (preferred). Other products, (i.e.) CP, USDA, HELOC preferred but not required.
Excellent written and verbal communication skills and ability to work in a team environment
Demonstrated ability to prioritize, multi-task, meet deadlines and adapt to changing priorities with strong organizational skills.
Proven success working in fast-paced, high volume environments
Precise attention to detail
Ability to network and interct with others to build internal relationships to foster team environment.
Demonstrated knowledge of purchase lending requirements and documentation
Ability to handle competing priorities effectively and within established timeframes
High level of integrity and trust; must be a team player with a selfless attitude
Demonstrated strong customer service skills
Ability to work varying hours and overtime if needed

KeyCorp is an Equal Opportunity and Affirmative Action Employer Min/Fem/Vet/Disabled.