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Hardware Technician, Annapolis Junction, MD at Tanager, Inc. in Annapolis Junction, Maryland

Posted in Other 12 days ago.

Type: Full Time





Job Description:

Tanager, Inc., is an information technology company that provides quality products and services to our customers. We have an immediate need for a Hardware Technician. This is a full-time 6 month temporary assignment that has the potential to convert to a regular full-time position. The position involves providing hardware technical support for one of our fortune 500 customers.

Work Schedule:

Monday through Friday, must be available to work either day or evening hours.

Job Description:

* Prioritize and deploy servers to meet customer requested deadlines.
* Tracking inventory as it's delivered
* Documenting deployed hardware
* Organize and maintain IT inventory ({(} including but not limited to receiving packages and uploading packing slips into the ticketing/asset management tool)
* Diagnose errors or technical problems and determine proper solutions
* Produce timely and detailed service reports
* Document processes

Requirements:

* Prefer two ({(} 2) or more years proven experience as a hardware technician or in a similar role
* Ability to follow SOP's and a detailed checklist
* Ability to troubleshoot, test, repair and service technical equipment
* Ability to effectively and professionally communicate both orally and in written form
* Ability to work flexible shifts and to adapt to changing work schedules
* Desire customer service and IT support experience ({(} i.e. help desk functions)
* Microsoft Office experience is preferred
* Technical degree or certification preferred
* Strong attention to detail
* Must possess valid driver's license and ability to lift up to 65 pounds

EOE/AA/M/F/Disabled/Vet