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COBRA Integration Analyst at WEX, inc. in Fargo, North Dakota

Posted in Other 11 days ago.

Type: Full Time





Job Description:

COBRA DATA INTEGRATION ANALYST

The COBRA Data Integration Analyst will play a key role in the development of processes and procedures to include coordinating, implementing and testing the electronic data interchange (EDI) transactions for multiple carriers and client groups.

DUTIES AND RESPONSIBILITIES:

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Coordinates, implements and tests the integration of all new EDI-related developments
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Analyzes the data exchanged, observes errors and corrects failures
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Meets Service Level Agreements for completing setup of client group plans
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Processes internal service requests in a timely manner
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Meets or exceeds all outlined quality standards
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Proactively identifies potential issues and provides resolution when needed
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Assists in creating and documenting COBRA customer service processes, tools and workflows
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Assists in creating new hire training material, as well as training of additional staff for this new initiative
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Provides ongoing training for the COBRA team
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Serves as back up assistance for other COBRA department needs when necessary
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Manages additional projects as assigned

QUALIFICATIONS

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Previous experience with COBRA Services preferred
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Previous experience with startup of a new initiative preferred
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Customer service training or quality experience required
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Ability to work in a team environment as well as independently
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Experience working with various software applications on a day to day basis (Office, Outlook, Web)
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Ability to manage multiple projects
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Excellent written, oral, and interpersonal communications skills
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Ability to work in a fast-paced professional environment
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Detail oriented with excellent analytical, and investigative skills
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Understanding of HIPAA and Privacy Regulations
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Ability to understand the WEX Health product family and Healthcare Industry

EQUAL OPPORTUNITY EMPLOYER/VETS/DISABILITY

EQUAL OPPORTUNITY EMPLOYER/VETS/DISABILITY