Posted in Other 6 days ago.
Type: Full Time
Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that we can serve them well. Across 32 clinical locations, more than 50 specialties and 825 physicians, we provide proactive, customized care to more than 720,000 adult and pediatric patients across eastern Massachusetts. The Atrius Health practices including Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates and PMG Physician Associates - together with VNA Care - work in collaboration with hospital partners, community specialists and skilled nursing facilities, to develop innovative and effective ways of delivering care in the most appropriate setting, making it easier for patients to be healthy. We believe that by establishing a solid foundation of knowledge, understanding and trust with each of our patients, we enrich their health and enhance their lives. The Prescription Renewal Coordinator performs a wide range of routine and complex administrative duties in support of clinical operations. This position accepts prescription renewal requests from a variety of sources such as but not limited to the following: direct patient telephone calls, electronic provider requests, voicemail, and/or faxed requests as well as monitors and processes incoming prescription renewal requests. The Coordinator reviews patient's medical record before renewing prescription to investigate allergy status and need for office visit or laboratory testing according to established guidelines. You may prepare and complete as directed the call in/fax Prior Authorization Forms to the appropriate insurer. Inform appropriate parties including but not limited to the pharmacy and patient. Coordinate conversations regarding the denial with prescriber and patient for conversion to covered medication options. Performs all job functions in compliance with applicable federal, state, local and company policies and procedures. STRONG MEDICAL TERMINOLOGY AND WORK RELATED EXPERIENCE IN A CLINICAL AMBULATORY ENVIRONMENT. THIS POSITION IS PRIMARILY REMOTE WITH SOME ONSITE RESPONSIBILITY. Education: High School degree (or equivalent education, training or experience). Certification from of an approved pharmacy technician program, or equivalent institutional/retail pharmacy experience with appropriate registration as required by Massachusetts Pharmacy Board of Registration, as well as National Pharmacy Training Certification strongly preferred. Bachelor's or Associate's degree in medical assisting or graduate of certificate program preferred with commensurate pharmacy experience and pharmacy knowledge may be substituted for pharmacy certification. Skills and Experience: Three years of institutional/retail pharmacy experience or a clinical support function that is responsible for prescription renewal coordination. Requires knowledge of medication abbreviation and symbols as well as common drug dosage calculations. Excellent attention to detail and strong organizational skills required. Must demonstrate excellent customer service and communication skills as well as problem-solving abilities. Requires knowledge of and previous experience implementing laws and regulations related to pharmacy practice and patient confidentiality. Strong computer skills required using Microsoft systems and previous electronic medical record experience strongly preferred. Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity. Excellent benefits Include:* Up to 8% company retirement contribution,* Generous Paid Time Off * 10 paid holidays,* Paid professional development,* Competitive health and welfare benefit package. Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the statePDN-91c43119-567b-4c6a-903e-8614641842b5