Posted in Other 30+ days ago.
Type: Full Time
Have in depth knowledge of the health system and has the ability to work more complex cases without much support from Patient Access Manager or others. Accuracy level, productions numbers, customer service scores and attendance requirements must be consistently met or exceeded with the understanding that should any of the scores decrease, an action plan up to and including demotion to Patient Access Representative I, may occur. Can accurately and effectively, train new employees. Have full working knowledge of hired area and all areas listed below:
EDUCATION: High school graduate
CERTIFICATION/LICENSES: Medical Terminology Certification preferred
SKILLS: Comfortable using a computer, basic typewriting and computer skills (data entry or word processing), experience with excel, email and online insurance verification. Self-motivated and self-directed, dependable, strong organizational skills, excellent customer service skills, strong problem-solving skills. Knowledge of health insurance and managed care concepts and requirements.
EXPERIENCE: Two to three years of general or medical office experience or completion of a medical office program within the last two years. Two to three years of health insurance experience.
NATURE OF SUPERVISION:
-Responsible to: Patient Access Manager
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